The chairman, MD and other exec's of BT are all contactable by email -
anyone know of an email address for Euan Sutherland, CEO of B&Q/Kingfisher?

TIA,
Dave

Owain wrote:
On 11 Apr, 20:59, "Dave" wrote:
The chairman, MD and other exec's of BT are all contactable by email
- anyone know of an email address for Euan Sutherland, CEO of
B&Q/Kingfisher?

According to
http://www.kingfisher.com/index.asp?pageid=166
other senior people have

Owain

Thanks Owain, I'm obviously having a bad day as I couldn't seem to find that
at all )

On 11/04/2010 21:13, Owain wrote:
On 11 Apr, 20:59, wrote:
The chairman, MD and other exec's of BT are all contactable by email -
anyone know of an email address for Euan Sutherland, CEO of B&Q/Kingfisher?

According to
http://www.kingfisher.com/index.asp?pageid=166
other senior people have

Owain


Going back a few years I never got anywhere with complaints to B&Q.
Complaining to Kingfisher tended to get things moving.

In article ,
Dave wrote:
The chairman, MD and other exec's of BT are all contactable by email -
anyone know of an email address for Euan Sutherland, CEO of
B&Q/Kingfisher?

Far more likely to get some notice taken if you write to him.

--
*I took an IQ test and the results were negative.

Dave Plowman London SW
To e-mail, change noise into sound.

On Sun, 11 Apr 2010 23:34:19 +0100, "Dave Plowman (News)"
wrote:

In article ,
Dave wrote:
The chairman, MD and other exec's of BT are all contactable by email -
anyone know of an email address for Euan Sutherland, CEO of
B&Q/Kingfisher?

Far more likely to get some notice taken if you write to him.

That's what I find. A lot of (most?) big organisations still seem to
treat e-mail as some sort of toy, especially from outsiders.
"If you can't be bothered to write to me with a signed letter, your
complaint can't be that serious, and I like receiving bits of paper
via my P.A.".
Really. It's "too easy" to send an e-mail.

--
Frank Erskine

On 12/04/2010 00:07, Frank Erskine wrote:
On Sun, 11 Apr 2010 23:34:19 +0100, "Dave Plowman (News)"
wrote:

In ,
wrote:
The chairman, MD and other exec's of BT are all contactable by email -
anyone know of an email address for Euan Sutherland, CEO of
B&Q/Kingfisher?

Far more likely to get some notice taken if you write to him.

That's what I find. A lot of (most?) big organisations still seem to
treat e-mail as some sort of toy, especially from outsiders.
"If you can't be bothered to write to me with a signed letter, your
complaint can't be that serious, and I like receiving bits of paper
via my P.A.".
Really. It's "too easy" to send an e-mail.

My experience is that nowadays letters written for the personal
attention of name of chief exec are completely ignored by some
household name companies. I don't think it makes a lot of difference.

Invisible Man
wibbled on Monday 12 April 2010 07:56

On 12/04/2010 00:07, Frank Erskine wrote:
On Sun, 11 Apr 2010 23:34:19 +0100, "Dave Plowman (News)"
wrote:

In ,
wrote:
The chairman, MD and other exec's of BT are all contactable by email -
anyone know of an email address for Euan Sutherland, CEO of
B&Q/Kingfisher?

Far more likely to get some notice taken if you write to him.

That's what I find. A lot of (most?) big organisations still seem to
treat e-mail as some sort of toy, especially from outsiders.
"If you can't be bothered to write to me with a signed letter, your
complaint can't be that serious, and I like receiving bits of paper
via my P.A.".
Really. It's "too easy" to send an e-mail.

My experience is that nowadays letters written for the personal
attention of name of chief exec are completely ignored by some
household name companies. I don't think it makes a lot of difference.

If you can find his home address, send it there. Has been known to work
(bypassing the PA for a start)

--
Tim Watts

Managers, politicians and environmentalists: Nature's carbon buffer.

On 12/04/2010 08:56, Invisible Man wrote:
On 12/04/2010 00:07, Frank Erskine wrote:
On Sun, 11 Apr 2010 23:34:19 +0100, "Dave Plowman (News)"
wrote:

In ,
wrote:
The chairman, MD and other exec's of BT are all contactable by email -
anyone know of an email address for Euan Sutherland, CEO of
B&Q/Kingfisher?

Far more likely to get some notice taken if you write to him.

That's what I find. A lot of (most?) big organisations still seem to
treat e-mail as some sort of toy, especially from outsiders.
"If you can't be bothered to write to me with a signed letter, your
complaint can't be that serious, and I like receiving bits of paper
via my P.A.".
Really. It's "too easy" to send an e-mail.

My experience is that nowadays letters written for the personal
attention of name of chief exec are completely ignored by some
household name companies. I don't think it makes a lot of difference.

The tip I heard to use is a pink envelope (and lightly perfumed) and
marked personal - not many PA's would open a potential love letter so it
will get to the in-tray with a bit of luck.

Neil