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#1
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Help - Random Computer shutdowns
Maybe a little OT for uk.d-i-y, but my fellow regulars may have some ideas -
and I *am* trying to fix it myself! Here's the problem . . . Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. It has to be turned off at the mains before it shuts down completely so that a re-start can be attempted. In case it's relevant, I replaced the power supply a couple of months ago because I was getting alarms saying that the 3.3v rail was running at 4 volts! [I wasn't sure whether that was really the case, or whether the sensor was lying - but replaced the supply anyway, and that particular problem went away] Last night it had reached a state where it wouldn't complete the boot process (symptoms as per [2]) - so I partially dismanted it, removed a couple of bits I don't use these days (analog TV tuner and firewire board) re-seated the memory boards, and blew all the dust off the motherboard. After that, it ran quite well for a time - and worked all day today until late afternoon, when it shut down again, and has gone back to failing before it finishes booting. [I'm typing this on my laptop!] Other than chucking it in a skip, has anyone got any ideas of the most likely cause? I realise that it's a sort of "how long is a piece of string" question, but someone just might have experienced the same symptoms, and remember how they fixed it! [1] Tower system - several years old - not state of the art - AMD 2600? processor, 1GB of RAM, 120 GB HD, sound card, AGP graphics card driving 2 monitors - running Win XP Home SP2 [2] When this happens, it gets through the POST ok, puts up the Windows screen with the scrolling horizontal dots, goes blank like it does just before the cursor appears - but the cursor *doesn't* appear, it dies instead TIA. -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#2
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Help - Random Computer shutdowns
On Thu, 04 Feb 2010 20:06:05 +0000, Roger Mills wrote:
Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. It has to be turned off at the mains before it shuts down completely so that a re-start can be attempted. In case it's relevant, I replaced the power supply a couple of months ago because I was getting alarms saying that the 3.3v rail was running at 4 volts! [I wasn't sure whether that was really the case, or whether the sensor was lying - but replaced the supply anyway, and that particular problem went away] TBH, it sounds as if the replacement PSU is failing. It's not entirely clear if you had this problem BEFORE you replaced it, but I think that's it. -- Use the BIG mirror service in the UK: http://www.mirrorservice.org |
#3
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Help - Random Computer shutdowns
"Roger Mills" wrote in message ... Maybe a little OT for uk.d-i-y, but my fellow regulars may have some ideas - and I *am* trying to fix it myself! Here's the problem . . . Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. It has to be turned off at the mains before it shuts down completely so that a re-start can be attempted. In case it's relevant, I replaced the power supply a couple of months ago because I was getting alarms saying that the 3.3v rail was running at 4 volts! [I wasn't sure whether that was really the case, or whether the sensor was lying - but replaced the supply anyway, and that particular problem went away] Last night it had reached a state where it wouldn't complete the boot process (symptoms as per [2]) - so I partially dismanted it, removed a couple of bits I don't use these days (analog TV tuner and firewire board) re-seated the memory boards, and blew all the dust off the motherboard. After that, it ran quite well for a time - and worked all day today until late afternoon, when it shut down again, and has gone back to failing before it finishes booting. [I'm typing this on my laptop!] Other than chucking it in a skip, has anyone got any ideas of the most likely cause? I realise that it's a sort of "how long is a piece of string" question, but someone just might have experienced the same symptoms, and remember how they fixed it! [1] Tower system - several years old - not state of the art - AMD 2600? processor, 1GB of RAM, 120 GB HD, sound card, AGP graphics card driving 2 monitors - running Win XP Home SP2 [2] When this happens, it gets through the POST ok, puts up the Windows screen with the scrolling horizontal dots, goes blank like it does just before the cursor appears - but the cursor *doesn't* appear, it dies instead TIA. -- Cheers, Roger I would suspect power supply despite you having changed it. Possibly previous problems have caused damage to the mobo. You might try posting your original to uk.comp.homebuilt There are some very knowledgeable and friendly folk there Good luck, Nick |
#4
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Help - Random Computer shutdowns
On Thu, 04 Feb 2010 20:06:05 +0000, Roger Mills wrote:
Maybe a little OT for uk.d-i-y, but my fellow regulars may have some ideas - and I *am* trying to fix it myself! Here's the problem . . . Check the system's motherboard for *obviously* duff capacitors (bulging cans, split tops, leaks etc.) as in: http://www.capacitorlab.com/visible-...tors-small.jpg .... IME failures can really stress a PSU and dramatically shorten its life; it might be that your motherboard's the problem and responsible for taking out the original PSU and now the replacement. Other possibilties: Failed cooling fan Dust build-up resulting in overheating Conductive debris on the boards (or trapped underneath) resulting in intermittent short Bad solder joint or connector The first three can be dealt with via a visual inspection; wiggling everything inside the machin can sometimes help reproduce the fault if it's the latter. cheers Jules |
#5
Posted to uk.d-i-y,alt.computer.workshop
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Help - Random Computer shutdowns
In an earlier contribution to this discussion, Owain
wrote: On 4 Feb, 20:06, "Roger Mills" wrote: The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. Motherboard model? Owain It's an MSI MS-6712 or somesuch (KT4V series) -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#6
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Help - Random Computer shutdowns
Roger Mills wrote:
Maybe a little OT for uk.d-i-y, but my fellow regulars may have some ideas - and I *am* trying to fix it myself! Here's the problem . . . Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. It has to be turned off at the mains before it shuts down completely so that a re-start can be attempted. In case it's relevant, I replaced the power supply a couple of months ago because I was getting alarms saying that the 3.3v rail was running at 4 volts! [I wasn't sure whether that was really the case, or whether the sensor was lying - but replaced the supply anyway, and that particular problem went away] Last night it had reached a state where it wouldn't complete the boot process (symptoms as per [2]) - so I partially dismanted it, removed a couple of bits I don't use these days (analog TV tuner and firewire board) re-seated the memory boards, and blew all the dust off the motherboard. After that, it ran quite well for a time - and worked all day today until late afternoon, when it shut down again, and has gone back to failing before it finishes booting. [I'm typing this on my laptop!] Other than chucking it in a skip, has anyone got any ideas of the most likely cause? I realise that it's a sort of "how long is a piece of string" question, but someone just might have experienced the same symptoms, and remember how they fixed it! [1] Tower system - several years old - not state of the art - AMD 2600? processor, 1GB of RAM, 120 GB HD, sound card, AGP graphics card driving 2 monitors - running Win XP Home SP2 [2] When this happens, it gets through the POST ok, puts up the Windows screen with the scrolling horizontal dots, goes blank like it does just before the cursor appears - but the cursor *doesn't* appear, it dies instead TIA. I'd put money on either a duff PSU or the CPU overheating. Check the heatsink (and grease and fan). The grease can dry up. |
#7
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Help - Random Computer shutdowns
On 4 Feb, 20:06, "Roger Mills" wrote:
Maybe a little OT for uk.d-i-y, but my fellow regulars may have some ideas - and I *am* trying to fix it myself! Here's the problem . . . Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. It has to be turned off at the mains before it shuts down completely so that a re-start can be attempted. In case it's relevant, I replaced the power supply a couple of months ago because I was getting alarms saying that the 3.3v rail was running at 4 volts! [I wasn't sure whether that was really the case, or whether the sensor was lying - but replaced the supply anyway, and that particular problem went away] Last night it had reached a state where it wouldn't complete the boot process (symptoms as per [2]) - so I partially dismanted it, removed a couple of bits I don't use these days (analog TV tuner and firewire board) re-seated the memory boards, and blew all the dust off the motherboard. After that, it ran quite well for a time - and worked all day today until late afternoon, when it shut down again, and has gone back to failing before it finishes booting. [I'm typing this on my laptop!] Other than chucking it in a skip, has anyone got any ideas of the most likely cause? I realise that it's a sort of "how long is a piece of string" question, but someone just might have experienced the same symptoms, and remember how they fixed it! [1] Tower system - several years old - not state of the art - AMD 2600? processor, 1GB of RAM, 120 GB HD, sound card, AGP graphics card driving 2 monitors - running Win XP Home SP2 [2] When this happens, it gets through the POST ok, puts up the Windows screen with the scrolling horizontal dots, goes blank like it does just before the cursor appears - but the cursor *doesn't* appear, it dies instead TIA. -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. Clear out all dust - especially from the CPU Re-seat the ram and graphics card I'm not so sure that this will be a PSU or total motherboard issue if the machine runs for a while before shutting down. This is normally heat related. dg |
#8
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Help - Random Computer shutdowns
On 4 Feb, 21:17, Chris Bartram wrote:
Roger Mills wrote: Maybe a little OT for uk.d-i-y, but my fellow regulars may have some ideas - and I *am* trying to fix it myself! Here's the problem . . . Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. It has to be turned off at the mains before it shuts down completely so that a re-start can be attempted. In case it's relevant, I replaced the power supply a couple of months ago because I was getting alarms saying that the 3.3v rail was running at 4 volts! [I wasn't sure whether that was really the case, or whether the sensor was lying - but replaced the supply anyway, and that particular problem went away] Last night it had reached a state where it wouldn't complete the boot process (symptoms as per [2]) - so I partially dismanted it, removed a couple of bits I don't use these days (analog TV tuner and firewire board) re-seated the memory boards, and blew all the dust off the motherboard. After that, it ran quite well for a time - and worked all day today until late afternoon, when it shut down again, and has gone back to failing before it finishes booting. [I'm typing this on my laptop!] Other than chucking it in a skip, has anyone got any ideas of the most likely cause? I realise that it's a sort of "how long is a piece of string" question, but someone just might have experienced the same symptoms, and remember how they fixed it! [1] Tower system - several years old - not state of the art - AMD 2600? processor, 1GB of RAM, 120 GB HD, sound card, AGP graphics card driving 2 monitors - running Win XP Home SP2 [2] When this happens, it gets through the POST ok, puts up the Windows screen with the scrolling horizontal dots, goes blank like it does just before the cursor appears - but the cursor *doesn't* appear, it dies instead TIA. I'd put money on either a duff PSU or the CPU overheating. Check the heatsink (and grease and fan). The grease can dry up. I can't know remember what the tone pattern was but I was getting a shutdown situation which was due to a poor contact situation in one of the RAM boards. Re-seating them both cured it. Rob |
#9
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Help - Random Computer shutdowns
In an earlier contribution to this discussion, Bob Eager
wrote: On Thu, 04 Feb 2010 20:06:05 +0000, Roger Mills wrote: Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] TBH, it sounds as if the replacement PSU is failing. It's not entirely clear if you had this problem BEFORE you replaced it, but I think that's it. No, I didn't have *this* problem before replacing the power supply. The problem I did have was that MSI's monitoring program - PC Alert 4 - detected that the 3.3v supply was too high, and went into alarm - a very loud two-tone siren noise - but didn't actually shut down. Mind you, *I* shut it down pretty smartish when this happened. This hasn't happened with the new supply - and PC Alert 4 has always shown sensible values for all the supply voltages. I accept that they *may* be related, but the new problem is different in that is *does* shut down, with absolutely no warning. The siren noise which occurs after shutdown is a very subdued version of the alarm I got when PC Alert4 detected that the 3.3v supply was too high. -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#10
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Help - Random Computer shutdowns
Roger Mills
wibbled on Thursday 04 February 2010 20:06 Maybe a little OT for uk.d-i-y, but my fellow regulars may have some ideas - and I *am* trying to fix it myself! Here's the problem . . . Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] Stupid question: are the fans (in particular the CPU fan running (and stay running) correctly? Symptoms like this *could* be the overheat protection kicking in. Next thing I'd try is boot it off a memtest86+ image[1] (floppy, CD, USB, whatever works for you) and see how long it manages that - and revealingly, if the memtest flags any errors before the PC dies. When it dies, have a sniff and feel around (ooh err) and see if anything is running excessivly hot - in particular, PSU, CPU, main chipsets. Just some thoughts - these things are always a stab in the dark... -- Tim Watts Managers, politicians and environmentalists: Nature's carbon buffer. |
#11
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Help - Random Computer shutdowns
"Jules" wrote in message
news On Thu, 04 Feb 2010 20:06:05 +0000, Roger Mills wrote: Maybe a little OT for uk.d-i-y, but my fellow regulars may have some ideas - and I *am* trying to fix it myself! Here's the problem . . . Check the system's motherboard for *obviously* duff capacitors (bulging cans, split tops, leaks etc.) as in: http://www.capacitorlab.com/visible-...tors-small.jpg ... IME failures can really stress a PSU and dramatically shorten its life; it might be that your motherboard's the problem and responsible for taking out the original PSU and now the replacement. Other possibilties: Failed cooling fan Dust build-up resulting in overheating Conductive debris on the boards (or trapped underneath) resulting in intermittent short Bad solder joint or connector The first three can be dealt with via a visual inspection; wiggling everything inside the machin can sometimes help reproduce the fault if it's the latter. Lots of good ideas in all the replies. I'd change the PSU as a matter of course (they're cheap or you could get one from a scrap PC). Cleaning's also an easy thing to do so do it. The only component failures which are common are caps bursting or backup batteries corroding, caps you can see and either remove or replace, batteries tend to leak crap all over the place and trash the motherboard. The other thing worth doing on an old system is checking for cracked solder joints especially on the through-hole mini-fit junior power connectors (the big white ones where the power goes into the motherboard), there can be a fair stress on these and the industry went through a learning curve with unleaded solder a little while back - re-flowing cracked joints on power connectors is one of my favourite fixes as it gets you real super-hero status. The symptoms are often as you describe, random shutdown without warning. In your case you describe a partial shutdown as it sounds like at least some of the rails are still up - that would fit with cracked joints too. Don't bother looking in the first instance as you'll probably not see a crack, just wiggle the connector and see if it fails, if it does you can then either get the microscope out or just reach for the soldering iron. |
#12
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Help - Random Computer shutdowns
In an earlier contribution to this discussion, Jules
wrote: Check the system's motherboard for *obviously* duff capacitors (bulging cans, split tops, leaks etc.) as in: http://www.capacitorlab.com/visible-...tors-small.jpg Thanks, I'll take it apart again, and have a closer look. ... IME failures can really stress a PSU and dramatically shorten its life; it might be that your motherboard's the problem and responsible for taking out the original PSU and now the replacement. Other possibilties: Failed cooling fan No, PC Alert4 is reporting the CPU fan speed as just under 5000RPM, which is normal Dust build-up resulting in overheating I've given everything a good blow out with an aerosol-based Air Duster Conductive debris on the boards (or trapped underneath) resulting in intermittent short Nothing obvious, and it's had a good blow! Bad solder joint or connector Possibly - but it's worked for about 7 years! The first three can be dealt with via a visual inspection; wiggling everything inside the machin can sometimes help reproduce the fault if it's the latter. I'll have another go! Thanks for your comments. -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#13
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Help - Random Computer shutdowns
In an earlier contribution to this discussion, Cicero
wrote: If the two-tone siren noise is regular it's remotely possible that you're getting a heat related shutdown - just possible even during booting. It's possible that the CPU heat sink and / or fan is clogged or partly unseated. On the few occasions that I've had such a heat related shutdown (set in Bios) the speaker noise has been quite loud but it's still worth a check on your CPU / fan / heatsink. It's just possible that the internal speaker is also covered in sound-muffling detritus. Have a look at the 'Mucky pictures thread in uk.comp.homebuilt for some idea of what can happen. I've given my system a good blow out with an air duster - so I don't think there's any muffling left, or unscheduled insulation round the CPU and heatsink. I'm running a program called PC Alert4 - supplied by MSI with the motherboard - which monitors things like supply voltages, CPU and system temperatures, and CPU fan speed - and when the thing *does* work, these are quite normal, with no hint of a problem. If PC Alert4 detects a problem, it sounds the siren very loud - like it did when I had an over-voltage on the 3.3v rail, which caused me to change the power supply. So, if there *is* a problem like that, it must be happening *very* suddenly - and shutting down before PC Alert 4 detects it. With the current problem, the siren noise is only audible *after* shutdown - and is then very feint - probably because the power supply has more or less shut down, so there's not much urge available to drive it. -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#14
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Help - Random Computer shutdowns
In an earlier contribution to this discussion, Chris Bartram
wrote: I'd put money on either a duff PSU or the CPU overheating. Check the heatsink (and grease and fan). The grease can dry up. I will check that but - as reported in other posts - the monitoring program (PC Alert4) is reporting quite normal CPU temperatures and fan speeds when the thing *does* condescend to work. -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#15
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Help - Random Computer shutdowns
In article , Bob Eager
scribeth thus On Thu, 04 Feb 2010 20:06:05 +0000, Roger Mills wrote: Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. It has to be turned off at the mains before it shuts down completely so that a re-start can be attempted. In case it's relevant, I replaced the power supply a couple of months ago because I was getting alarms saying that the 3.3v rail was running at 4 volts! [I wasn't sure whether that was really the case, or whether the sensor was lying - but replaced the supply anyway, and that particular problem went away] TBH, it sounds as if the replacement PSU is failing. It's not entirely clear if you had this problem BEFORE you replaced it, but I think that's it. Second that PSU's are about the number one PC problem area. Check also that the processor is seated properly on the heatsink and look for any bulging caps.. -- Tony Sayer |
#16
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Help - Random Computer shutdowns
In message , Roger Mills
writes In an earlier contribution to this discussion, Bob Eager wrote: On Thu, 04 Feb 2010 20:06:05 +0000, Roger Mills wrote: Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] TBH, it sounds as if the replacement PSU is failing. It's not entirely clear if you had this problem BEFORE you replaced it, but I think that's it. No, I didn't have *this* problem before replacing the power supply. The problem I did have was that MSI's monitoring program - PC Alert 4 - detected that the 3.3v supply was too high, and went into alarm - a very loud two-tone siren noise - but didn't actually shut down. Mind you, *I* shut it down pretty smartish when this happened. This hasn't happened with the new supply - and PC Alert 4 has always shown sensible values for all the supply voltages. I accept that they *may* be related, but the new problem is different in that is *does* shut down, with absolutely no warning. The siren noise which occurs after shutdown is a very subdued version of the alarm I got when PC Alert4 detected that the 3.3v supply was too high. What's a new PSU going to cost, £25? Swap it out and try it -- geoff |
#17
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Help - Random Computer shutdowns
http://www.capacitorlab.com/visible-...tors-small.jpg
Thanks, I'll take it apart again, and have a closer look. I'll second this as a strong possibility - also check out badcaps.net for more pics. Your machine sounds like it's acting like my previous machine did, failing gradually and progressively more often over time - it turns out I had a single slightly bulged capacitor, and you had to look hard to notice it - the stamped "cross" on the top was just a tiny bit more convex than the others... It drove me mad for about 18 months trying to figure out what the hell it might be - trying to exclude all possibility of it being a software / bad RAM issue etc. The mode of failure seems to vary from what you're seeing to just refusing to switch on at all any more - which is what happened to at least one of my colleagues with a machine of that vintage - a quick glance confirmed my suspicion that it was capacitor failure. |
#18
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Help - Random Computer shutdowns
In message , Roger Mills
writes The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. The two tone siren usually indicates something (the CPU most likely) is overheating. As soon as it restarts can you access the BIOS and check the PC Health status for the CPU temperatures etc? Given the age of it, I'd suspect the CPU fan is clogged with dust and likely the VRM capacitors on the motherboard are stuffed. Possibly the new PSU is also failing and I'd check *all* the power connections to the motherboard are properly fitted. -- Clint Sharp |
#19
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Help - Random Computer shutdowns
In article ,
Roger Mills wrote: Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] [snip] You don't say what the motherboard is. I had just this with an Asus one. Basically, it decided the main processor was getting too hot (it wasn't) and shut things down. It had a prog supplied with the motherboard software which showed the temperature of various things and fan speeds etc too. And that told of the non existent overheating. I never found out how the temperature was measured (a sensor in the chip or elsewhere?) but tried cleaning and reseating the chip. Which appeared to work for a short time, but back came the fault. Replaced the motherboard but kept the main processor and memory and it's been fine ever since. Of course it could also have been a software fault in the BIOS. -- *When you've seen one shopping centre you've seen a mall* Dave Plowman London SW To e-mail, change noise into sound. |
#20
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Help - Random Computer shutdowns
In article , Dave Plowman (News)
scribeth thus In article , Roger Mills wrote: Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] [snip] You don't say what the motherboard is. I had just this with an Asus one. Basically, it decided the main processor was getting too hot (it wasn't) and shut things down. It had a prog supplied with the motherboard software which showed the temperature of various things and fan speeds etc too. And that told of the non existent overheating. I never found out how the temperature was measured (a sensor in the chip or elsewhere?) Its right underneath the chip usually, sort of springing up a little bit on long "ish" leads... but tried cleaning and reseating the chip. Which appeared to work for a short time, but back came the fault. Replaced the motherboard but kept the main processor and memory and it's been fine ever since. Of course it could also have been a software fault in the BIOS. Course now you may have the change the whole lot depending on the mother board requirements. We've got this problem in that you can't find IDE drives with large capacities there're all SATA... -- Tony Sayer |
#21
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Help - Random Computer shutdowns
On 04/02/10 21:14, Roger Mills wrote:
In an earlier contribution to this discussion, Owain wrote: On 4 Feb, 20:06, "Roger Mills" wrote: The symptoms are always the same. There's a crackle from the speakers, the screens go blank, the power supply shuts down - but not completely. There is a very quiet two-tone siren-type noise coming from somewhere in the region of the motherboard. Motherboard model? Owain It's an MSI MS-6712 or somesuch (KT4V series) That looks to be about the right age to have capacitor rot. There was a batch of duff capacitors at about that time. Look for bulging/leaking capacitors, particularly near the processor socket. Check the mobo manual, what does it say about the two-tone beeps? -- Bernard Peek |
#22
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Help - Random Computer shutdowns
"Roger Mills" wrote in message
... In an earlier contribution to this discussion, Jules wrote: Bad solder joint or connector Possibly - but it's worked for about 7 years! Don't let that trick you, solder cracks are progressive. They're caused by a combination of mechanical stress and thermal cycling (which is mechanical stress as well I guess). |
#23
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Help - Random Computer shutdowns
In article ,
tony sayer wrote: I never found out how the temperature was measured (a sensor in the chip or elsewhere?) Its right underneath the chip usually, sort of springing up a little bit on long "ish" leads... Nothing like that on mine. -- *I'm already visualizing the duct tape over your mouth Dave Plowman London SW To e-mail, change noise into sound. |
#24
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Help - Random Computer shutdowns
In an earlier contribution to this discussion, John Rumm
wrote: Roger Mills wrote: It's an MSI MS-6712 or somesuch (KT4V series) IME, random resets in recent years have most often been the result of dodgy caps - often in the power conditioning parts of the motherboard. These can also have knock on effects for the PSU creating mutually induced problems. I've had a close look at the caps, and can't *see* anything untoward - but that doesn't necessarily mean they're ok. (If you want a new motherboard to try, drop me a line - I have just acquired a bunch of similar spec MSI boards after doing some upgrades for clients - yours for the cost of postage). That's a very generous offer - thanks! I'll give it some urgent thought - but may opt for an upgrade anyway, since the whole thing's getting a bit long in the tooth by computer standards. -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
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Help - Random Computer shutdowns
wrote:
Roger Mills wrote: It's an MSI MS-6712 or somesuch (KT4V series) Anyone know how to remove the heatsink from the processor? It's held on with some sort of clip which fits in a deep groove across the middle - but I can't work out how to undo it, and don't want to use too much brute force and ignorance! -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#26
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Help - Random Computer shutdowns
On Fri, 5 Feb 2010 22:13:04 -0000, Roger Mills wrote:
Anyone know how to remove the heatsink from the processor? It's held on with some sort of clip which fits in a deep groove across the middle - but I can't work out how to undo it, and don't want to use too much brute force and ignorance! There will (should!) be a little handle/lever at one end of the clip, ease that away from the heatsink and it should release tension in the clip, which will then unhook at each end. -- Cheers Dave. |
#27
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Help - Random Computer shutdowns
In article , Roger Mills
writes wrote: Roger Mills wrote: It's an MSI MS-6712 or somesuch (KT4V series) Anyone know how to remove the heatsink from the processor? It's held on with some sort of clip which fits in a deep groove across the middle - but I can't work out how to undo it, and don't want to use too much brute force and ignorance! Ignore the slot in the middle, that's just to pass the leaf spring part of the clamp. The clip pulls down under the force of the leaf spring in the middle with rectangular holes in the end pieces engaging on nipples moulded into the processor socket. One end of the clip will be plain, the other will have either a thumb tab to apply pressure to release the clip or a small tab in which you insert a flat bladed screwdriver to do same. Push down and move the tab to release it from the nipple on the base. Note the way the heatsink goes on for replacement. -- fred BBC3, ITV2/3/4, channels going to the DOGs |
#28
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Help - Random Computer shutdowns
In article , Dave Plowman (News)
scribeth thus In article , tony sayer wrote: I never found out how the temperature was measured (a sensor in the chip or elsewhere?) Its right underneath the chip usually, sort of springing up a little bit on long "ish" leads... Nothing like that on mine. Must be doing it another way or prolly don't actually do it. Three boards here have got them.. -- Tony Sayer |
#29
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Help - Random Computer shutdowns
In article ,
tony sayer wrote: In article , Dave Plowman (News) scribeth thus In article , tony sayer wrote: I never found out how the temperature was measured (a sensor in the chip or elsewhere?) Its right underneath the chip usually, sort of springing up a little bit on long "ish" leads... Nothing like that on mine. Must be doing it another way or prolly don't actually do it. Three boards here have got them.. I've got two desktops here - and of course had the original faulty motherboard. All Asus with Athlon processors. None of them have any obvious sensor under the processor or anywhere near it. All will read out the various microprocessor temperatures and fan speeds etc in the BIOS or by using PC Probe on the desktop. And the faulty board would sometimes shut down just after startup before the processor had a chance to get even remotely warm. With the BIOS showing it overheating. I assumed therefore the sensor was in the processor. But the same processor in a new motherboard has been fine. So I enquired no further. ;-) -- *Why is the third hand on the watch called a second hand? Dave Plowman London SW To e-mail, change noise into sound. |
#30
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Help - Random Computer shutdowns
On Feb 5, 10:20*am, tony sayer wrote:
In article , Dave Plowman (News) scribeth thus In article , * Roger Mills wrote: Ever since last Friday evening, my main desktop computer[1] has been shutting itself down without warning. This can happen after it's been running for a few hours - often when left unattended - or it can shut down before it's finished booting [2] [snip] You don't say what the motherboard is. I had just this with an Asus one. Basically, it decided the main processor was getting too hot (it wasn't) and shut things down. It had a prog supplied with the motherboard software which showed the temperature of various things and fan speeds etc too. And that told of the non existent overheating. I never found out how the temperature was measured (a sensor in the chip or elsewhere?) Its *right underneath the chip usually, sort of springing up a little bit on long "ish" leads... Chip temperature is determined by measuring the voltage across an on- chip reference diode. MBQ |
#31
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Help - Random Computer shutdowns
In article
, Man at B&Q wrote: Its right underneath the chip usually, sort of springing up a little bit on long "ish" leads... Chip temperature is determined by measuring the voltage across an on- chip reference diode. Right - that makes sense. But didn't explain the fault on my motherboard since the same chip is working fine on the new one. I did re-flow the solder to the socket with no improvement. So it could have been perhaps a software thingie - or broken track. -- *Any connection between your reality and mine is purely coincidental Dave Plowman London SW To e-mail, change noise into sound. |
#32
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Help - Random Computer shutdowns
In an earlier contribution to this discussion, John Rumm
wrote: fred wrote: In article , Roger Mills writes wrote: Roger Mills wrote: It's an MSI MS-6712 or somesuch (KT4V series) Anyone know how to remove the heatsink from the processor? It's held on with some sort of clip which fits in a deep groove across the middle - but I can't work out how to undo it, and don't want to use too much brute force and ignorance! Ignore the slot in the middle, that's just to pass the leaf spring part of the clamp. The clip pulls down under the force of the leaf spring in the middle with rectangular holes in the end pieces engaging on nipples moulded into the processor socket. One end of the clip will be plain, the other will have either a thumb tab to apply pressure to release the clip or a small tab in which you insert a flat bladed screwdriver to do same. Push down and move the tab to release it from the nipple on the base. Note the way the heatsink goes on for replacement. Some don't have a tab but just have a recess where the tip of a flat bladed screwdriver can be inserted. You then use a bit of downward and lateral pressure to pop the clip of the lugs on the side of the socket. Ah, that's the one - simple when you know how! Thanks. Not sure it's done me much good though. I removed the heatsink, re-distributed the conductive paste, replaced the heatsink and switched on. [No monitor connected, so I can't see exactly what it's doing - but wanted to see how long it would run for] After about 4 minutes - by which time it would barely have finished loading all the start-up processes - it switched itself off with the usual very quiet two-tone siren (which I've discoved is a little speaker attached to the chassis connected by a thin wire to the motherboard). I felt all round the heatsink as soon as it happened, and it was very cool. So if it *is* an over-temperature alarm of some sort, the sensor is pretty certainly lying! -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#33
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Help - Random Computer shutdowns
In article ,
Roger Mills wrote: Not sure it's done me much good though. I removed the heatsink, re-distributed the conductive paste, replaced the heatsink and switched on. [No monitor connected, so I can't see exactly what it's doing - but wanted to see how long it would run for] After about 4 minutes - by which time it would barely have finished loading all the start-up processes - it switched itself off with the usual very quiet two-tone siren (which I've discoved is a little speaker attached to the chassis connected by a thin wire to the motherboard). I felt all round the heatsink as soon as it happened, and it was very cool. So if it *is* an over-temperature alarm of some sort, the sensor is pretty certainly lying! Does your machine give the temperatures etc in the BIOS setup pages? If so go to these at startup - on mine you press 'delete' just after switch on and see what it says. It will update the temp as it increases. I also have PC Probe which does the same on the desktop. But that may be an Asus specific prog. Although I'd expect other makers to have similar. -- *Do infants enjoy infancy as much as adults enjoy adultery? Dave Plowman London SW To e-mail, change noise into sound. |
#34
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Help - Random Computer shutdowns
In an earlier contribution to this discussion, Dave Plowman (News)
wrote: Does your machine give the temperatures etc in the BIOS setup pages? If so go to these at startup - on mine you press 'delete' just after switch on and see what it says. It will update the temp as it increases. Yes, according the booklet which came with the motherboard, you can set a critical CPU temperature, but I don't know whether it's enabled or not. There's also a PC Health Check page which displays temperatures, voltages, fan speeds, etc. The system is in bits at the moment, but I may put it back together and have a look at that later - assuming it will run for long enough to do so! I also have PC Probe which does the same on the desktop. But that may be an Asus specific prog. Although I'd expect other makers to have similar. There's a software program called PC Alert4 which does the same - and sounds a loud alarm if any of the monitored parameters go outside their set limits. I've had that on the screen all the time during the recent problems - and it's not shown anything unusual, or produced any alarms - the PC just stops dead with no warning! The CPU temperatures displayed are actually quite a low lower than they used to be before I fitted a new CPU fan a year or so ago - so it seems unlikely that the problems are due to having a lower temperature set in the BIOS - because this would have caused problems before the new fan was fitted. -- Cheers, Roger _______ Please reply to Newsgroup. Whilst email address is valid, it is seldom checked. |
#35
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Help - Random Computer shutdowns
In article , Dave Plowman (News)
scribeth thus In article , tony sayer wrote: In article , Dave Plowman (News) scribeth thus In article , tony sayer wrote: I never found out how the temperature was measured (a sensor in the chip or elsewhere?) Its right underneath the chip usually, sort of springing up a little bit on long "ish" leads... Nothing like that on mine. Must be doing it another way or prolly don't actually do it. Three boards here have got them.. I've got two desktops here - and of course had the original faulty motherboard. All Asus with Athlon processors. None of them have any obvious sensor under the processor or anywhere near it. All will read out the various microprocessor temperatures and fan speeds etc in the BIOS or by using PC Probe on the desktop. And the faulty board would sometimes shut down just after startup before the processor had a chance to get even remotely warm. With the BIOS showing it overheating. I assumed therefore the sensor was in the processor. But the same processor in a new motherboard has been fine. So I enquired no further. ;-) The ones I looked at are indeed quite old, thats why there're doing not a lot at the moment;!. The on chop diode sensor sounds a very good way of doing that job... -- Tony Sayer |
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Help - Random Computer shutdowns
In message
, Man at B&Q writes Chip temperature is determined by measuring the voltage across an on- chip reference diode. Not always. MBQ -- Clint Sharp |
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Help - Random Computer shutdowns
On Feb 7, 10:05*am, "Dave Plowman (News)"
wrote: In article , * *Roger Mills wrote: Not sure it's done me much good though. I removed the heatsink, re-distributed the conductive paste, replaced the heatsink and switched on. [No monitor connected, so I can't see exactly what it's doing - but wanted to see how long it would run for] After about 4 minutes - by which time it would barely have finished loading all the start-up processes - it switched itself off with the usual very quiet two-tone siren (which I've discoved is a little speaker attached to the chassis connected by a thin wire to the motherboard). I felt all round the heatsink as soon as it happened, and it was very cool. So if it *is* an over-temperature alarm of some sort, the sensor is pretty certainly lying! Does your machine give the temperatures etc in the BIOS setup pages? If so go to these at startup - on mine you press 'delete' just after switch on and see what it says. It will update the temp as it increases. *I also have PC Probe which does the same on the desktop. But that may be an Asus specific prog. Although I'd expect other makers to have similar. Download speedfan http://www.almico.com/speedfan.php It's worked on all the machines I've tried it on. MBQ |
#38
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Help - Random Computer shutdowns
On Feb 7, 11:34*am, "Roger Mills" wrote:
In an earlier contribution to this discussion, Dave Plowman (News) wrote: Does your machine give the temperatures etc in the BIOS setup pages? If so go to these at startup - on mine you press 'delete' just after switch on and see what it says. It will update the temp as it increases. Yes, according the booklet which came with the motherboard, you can set a critical CPU temperature, but I don't know whether it's enabled or not. Are you sure the BIOS settings are not corrupted due to a flat battery? Have you tried resetting to defaults for the temp monitoring stuff? MBQ |
#39
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Help - Random Computer shutdowns
In article
, Man at B&Q wrote: On Feb 7, 11:34 am, "Roger Mills" wrote: In an earlier contribution to this discussion, Dave Plowman (News) wrote: Does your machine give the temperatures etc in the BIOS setup pages? If so go to these at startup - on mine you press 'delete' just after switch on and see what it says. It will update the temp as it increases. Yes, according the booklet which came with the motherboard, you can set a critical CPU temperature, but I don't know whether it's enabled or not. Are you sure the BIOS settings are not corrupted due to a flat battery? Have you tried resetting to defaults for the temp monitoring stuff? Mine shows both the target and actual temp in the BIOS page. So presumably the target would be wrong if the BIOS memory was suspect? MBQ -- *If you try to fail, and succeed, which have you done? Dave Plowman London SW To e-mail, change noise into sound. |
#40
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Help - Random Computer shutdowns
In article ,
Clint Sharp wrote: In message , Man at B&Q writes Chip temperature is determined by measuring the voltage across an on- chip reference diode. Not always. It does seem the logical way, given it's the temperature of the innards - not the heatsink - that really matters. -- *Succeed, in spite of management * Dave Plowman London SW To e-mail, change noise into sound. |
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