Can anyone help with Windows Mail?

SWMBO's PC runs Vista & uses Windows Mail for e-mail. It shares the
broadband modem my PC uses & my e-mail is fine. Both our web browsers work
perfectly.

Last week her PC froze & we had to reinstall everything, since then the
problem with e-mail has occurred.

Scenario - Blueyonder webmail inbox shows 4 e-mails. When you click
send/receive on the PC a box appears saying that 4 messages are being
received. They vanish without trace. Not in the inbox, drafts, to keep or
junk mail folders. The e-mails then disappear from the webmail inbox.

The odd thing is, the odd e-mail does get through :-(

Virgin helpline has checked connections, sent test e-mails etc & say every
thing is OK. They have reset passwords twice, still no go.

Checked all the settings myself & again with the Virgin helpline bloke,
everything seems fine.

They put me onto their PC helpline who suggested a system restore. Earliest
restore point available was 25/2/09, no option to override. PC went through
the motions, but wouldn't restore.

E-mail still not working.

Any ideas? Sorry, stuck with Vista & Windows Mail.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk

The Medway Handyman wrote:
Can anyone help with Windows Mail?

SWMBO's PC runs Vista & uses Windows Mail for e-mail. It shares the
broadband modem my PC uses & my e-mail is fine. Both our web browsers work
perfectly.

Last week her PC froze & we had to reinstall everything, since then the
problem with e-mail has occurred.

Scenario - Blueyonder webmail inbox shows 4 e-mails. When you click
send/receive on the PC a box appears saying that 4 messages are being
received. They vanish without trace. Not in the inbox, drafts, to keep or
junk mail folders. The e-mails then disappear from the webmail inbox.

The odd thing is, the odd e-mail does get through :-(

Virgin helpline has checked connections, sent test e-mails etc & say every
thing is OK. They have reset passwords twice, still no go.

Checked all the settings myself & again with the Virgin helpline bloke,
everything seems fine.

They put me onto their PC helpline who suggested a system restore. Earliest
restore point available was 25/2/09, no option to override. PC went through
the motions, but wouldn't restore.

E-mail still not working.

Any ideas? Sorry, stuck with Vista & Windows Mail.



Surely you don't have to be stuck with Windows Mail? I use Thunderbird
with Vista. I gave Windows Mail a go and abandoned it fairly quickly due
to various disappointments with it.

If you are stuck, then this may be the way to go. If you use the
computer and rely on emails for business then you cannot afford to lose
them.

At least with Thunderbird, if my Vista computer failed I could simply
restore my Thunderbird data folder to an XP laptop and be up and running
again immediately. That would be impossible to do with Windows Mail.

--
David in Normandy.
To e-mail you must include the password FROG on the
subject line, or it will be automatically deleted
by a filter and not reach my inbox.

"The Medway Handyman" wrote in message
news
Can anyone help with Windows Mail?

SWMBO's PC runs Vista & uses Windows Mail for e-mail. It shares the
broadband modem my PC uses & my e-mail is fine. Both our web browsers
work perfectly.

Last week her PC froze & we had to reinstall everything, since then the
problem with e-mail has occurred.

Scenario - Blueyonder webmail inbox shows 4 e-mails. When you click
send/receive on the PC a box appears saying that 4 messages are being
received. They vanish without trace. Not in the inbox, drafts, to keep
or junk mail folders. The e-mails then disappear from the webmail inbox.

The odd thing is, the odd e-mail does get through :-(

Virgin helpline has checked connections, sent test e-mails etc & say every
thing is OK. They have reset passwords twice, still no go.

Checked all the settings myself & again with the Virgin helpline bloke,
everything seems fine.

They put me onto their PC helpline who suggested a system restore.
Earliest restore point available was 25/2/09, no option to override. PC
went through the motions, but wouldn't restore.

E-mail still not working.

Any ideas? Sorry, stuck with Vista & Windows Mail.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk


I don't use Vista myself but I assume Windows Mail is not
too different from OE.
Until you find out what is causing this I suggest you go
into the advanced settings of your email account and
check the box that says "leave a copy of messages on the server"
--
Graham.

%Profound_observation%

The Medway Handyman wrote:
Can anyone help with Windows Mail?

SWMBO's PC runs Vista & uses Windows Mail for e-mail. It shares the
broadband modem my PC uses & my e-mail is fine. Both our web browsers work
perfectly.

Last week her PC froze & we had to reinstall everything, since then the
problem with e-mail has occurred.


Did you check the memory/disks/fans? often a completely weird software
behaviour is a symptom of hardware on the blink..


Scenario - Blueyonder webmail inbox shows 4 e-mails. When you click
send/receive on the PC a box appears saying that 4 messages are being
received. They vanish without trace. Not in the inbox, drafts, to keep or
junk mail folders. The e-mails then disappear from the webmail inbox.

Sounds like corrupted mail folders..

Like others, definitely recommend Thunderbird as a less virus prone and
better mail agent.

David in Normandy wrote:
The Medway Handyman wrote:
Can anyone help with Windows Mail?

SWMBO's PC runs Vista & uses Windows Mail for e-mail. It shares the
broadband modem my PC uses & my e-mail is fine. Both our web browsers
work perfectly.

Last week her PC froze & we had to reinstall everything, since then
the problem with e-mail has occurred.

Scenario - Blueyonder webmail inbox shows 4 e-mails. When you click
send/receive on the PC a box appears saying that 4 messages are being
received. They vanish without trace. Not in the inbox, drafts, to
keep or junk mail folders. The e-mails then disappear from the
webmail inbox.

The odd thing is, the odd e-mail does get through :-(

Virgin helpline has checked connections, sent test e-mails etc & say
every thing is OK. They have reset passwords twice, still no go.

Checked all the settings myself & again with the Virgin helpline
bloke, everything seems fine.

They put me onto their PC helpline who suggested a system restore.
Earliest restore point available was 25/2/09, no option to override.
PC went through the motions, but wouldn't restore.

E-mail still not working.

Any ideas? Sorry, stuck with Vista & Windows Mail.



Surely you don't have to be stuck with Windows Mail? I use Thunderbird
with Vista. I gave Windows Mail a go and abandoned it fairly quickly due
to various disappointments with it.

If you are stuck, then this may be the way to go. If you use the
computer and rely on emails for business then you cannot afford to lose
them.

At least with Thunderbird, if my Vista computer failed I could simply
restore my Thunderbird data folder to an XP laptop and be up and running
again immediately. That would be impossible to do with Windows Mail.

Agreed.

And remember you *can* use Virgin's web mail service to see what is
there, even IIRC forward it to another account (e.g. Google mail).

(I use TB with Virgin's mail servers, and Google mail and other POP3
mail servers. Can use POP or IMAP.)

--
Rod

Hypothyroidism is a seriously debilitating condition with an insidious
onset.
Although common it frequently goes undiagnosed.
www.thyromind.info www.thyroiduk.org www.altsupportthyroid.org

"David in Normandy" wrote in message
...
The Medway Handyman wrote:
Can anyone help with Windows Mail?

SWMBO's PC runs Vista & uses Windows Mail for e-mail. It shares the
broadband modem my PC uses & my e-mail is fine. Both our web browsers
work perfectly.

Last week her PC froze & we had to reinstall everything, since then the
problem with e-mail has occurred.

Scenario - Blueyonder webmail inbox shows 4 e-mails. When you click
send/receive on the PC a box appears saying that 4 messages are being
received. They vanish without trace. Not in the inbox, drafts, to keep
or junk mail folders. The e-mails then disappear from the webmail inbox.

The odd thing is, the odd e-mail does get through :-(

Virgin helpline has checked connections, sent test e-mails etc & say
every thing is OK. They have reset passwords twice, still no go.

Checked all the settings myself & again with the Virgin helpline bloke,
everything seems fine.

They put me onto their PC helpline who suggested a system restore.
Earliest restore point available was 25/2/09, no option to override. PC
went through the motions, but wouldn't restore.

E-mail still not working.

Any ideas? Sorry, stuck with Vista & Windows Mail.



Surely you don't have to be stuck with Windows Mail? I use Thunderbird
with Vista. I gave Windows Mail a go and abandoned it fairly quickly due
to various disappointments with it.

If you are stuck, then this may be the way to go. If you use the computer
and rely on emails for business then you cannot afford to lose them.

At least with Thunderbird, if my Vista computer failed I could simply
restore my Thunderbird data folder to an XP laptop and be up and running
again immediately. That would be impossible to do with Windows Mail.

--
David in Normandy.
To e-mail you must include the password FROG on the
subject line, or it will be automatically deleted
by a filter and not reach my inbox.

It's very easy to backup and restore the mail and news in Outlook Express.
All you do is copy a few files. I did that when I reinstalled software and
even saved all the mail/news account settings.

Clive wrote:


It's very easy to backup and restore the mail and news in Outlook Express.
All you do is copy a few files. I did that when I reinstalled software and
even saved all the mail/news account settings.


Is it just as easy from Windows Mail (under Vista) to anything else
(e.g. OE under XP)?

--
Rod

Hypothyroidism is a seriously debilitating condition with an insidious
onset.
Although common it frequently goes undiagnosed.
www.thyromind.info www.thyroiduk.org www.altsupportthyroid.org

The Medway Handyman wrote:
Can anyone help with Windows Mail?

Thanks to everyone who replied, I took the advice & installed Thunderbird as
the default e-mail client & it now works a treat.

So simple even I managed to DIY!

A pox upon Windows Mail.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk

"The Medway Handyman" wrote in message
. ..
The Medway Handyman wrote:
Can anyone help with Windows Mail?

Thanks to everyone who replied, I took the advice & installed Thunderbird
as the default e-mail client & it now works a treat.

So simple even I managed to DIY!

A pox upon Windows Mail.

You could have used Outlook instead.

Then you'd have a diary, to do list, tasks and whatever else you need

R wrote:

You could have used Outlook instead.

Then you'd have a diary, to do list, tasks and whatever else you need

And a pile of ****e.

In message , Rod
writes
David in Normandy wrote:
The Medway Handyman wrote:
Can anyone help with Windows Mail?

SWMBO's PC runs Vista & uses Windows Mail for e-mail. It shares the
broadband modem my PC uses & my e-mail is fine. Both our web
browsers work perfectly.

Last week her PC froze & we had to reinstall everything, since then
the problem with e-mail has occurred.

Scenario - Blueyonder webmail inbox shows 4 e-mails. When you click
send/receive on the PC a box appears saying that 4 messages are being
received. They vanish without trace. Not in the inbox, drafts, to
keep or junk mail folders. The e-mails then disappear from the
webmail inbox.

The odd thing is, the odd e-mail does get through :-(

Virgin helpline has checked connections, sent test e-mails etc & say
every thing is OK. They have reset passwords twice, still no go.

Checked all the settings myself & again with the Virgin helpline
bloke, everything seems fine.

They put me onto their PC helpline who suggested a system restore.
Earliest restore point available was 25/2/09, no option to override.
PC went through the motions, but wouldn't restore.

E-mail still not working.

Any ideas? Sorry, stuck with Vista & Windows Mail.


Surely you don't have to be stuck with Windows Mail? I use
Thunderbird with Vista. I gave Windows Mail a go and abandoned it
fairly quickly due to various disappointments with it.
If you are stuck, then this may be the way to go. If you use the
computer and rely on emails for business then you cannot afford to
lose them.
At least with Thunderbird, if my Vista computer failed I could
simply restore my Thunderbird data folder to an XP laptop and be up
and running again immediately. That would be impossible to do with
Windows Mail.

Agreed.

And remember you *can* use Virgin's web mail service to see what is
there, even IIRC forward it to another account (e.g. Google mail).

mail2web will also do that


--
geoff

Steve Firth wrote:
R wrote:

You could have used Outlook instead.

Then you'd have a diary, to do list, tasks and whatever else you need

And a pile of ****e.

that, and you would have to pay for it...


--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/

Rod wrote:
Clive wrote:


It's very easy to backup and restore the mail and news in Outlook
Express.
All you do is copy a few files. I did that when I reinstalled
software and even saved all the mail/news account settings.


Is it just as easy from Windows Mail (under Vista) to anything else
(e.g. OE under XP)?


Can Windows mail folders be copied to XP and opened using Outlook
Express? I thought it was a one way process? i.e. OE mail files can be
opened in Windows Mail but not the other way around?

--
David in Normandy.
To e-mail you must include the password FROG on the
subject line, or it will be automatically deleted
by a filter and not reach my inbox.