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UK diy (uk.d-i-y) For the discussion of all topics related to diy (do-it-yourself) in the UK. All levels of experience and proficency are welcome to join in to ask questions or offer solutions. |
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#1
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OT Bank charge, is this reasonable?
I have three accounts and one credit card account all with the same
bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk |
#2
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OT Bank charge, is this reasonable?
Harry Bloomfield wrote:
I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? If you give them a ring I am 99% certain they will reconsider the charge. |
#3
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OT Bank charge, is this reasonable?
"Harry Bloomfield" wrote in message k... I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk Oh definitely, robbing bar stewards, the excess charges complaint that went to the ombudsman is in abeyance at the moment so the banks are charging as much as they can (cynical moi?) I would, if possible go into the branch and argue it face to face, I think they will probably refund "on this ocasion" If you are with HBOS there will be another £35 for even thinking of going over your agreed limit! I had a fight last month over something very similar money paid in but not shown, charges, and then the next day money shows as having been paid in on time! when I queried the charges and showed them a print out of the online statement, reply " online banking is as accurate ... as it can be!" f+%^*ing banks, mind ewe they did refund..... Des |
#4
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OT Bank charge, is this reasonable?
I have now been presented with a bill from my bank for £35 for refusing
the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? I would - you've obviously been a good customer having had £10k deposited with them, and to charge £35 for a one-off mistake for the princely sum of 40p is taking the pi$$. I'd call their customer services, and if they argue the toss, i'd start being awkward back - first point out that you'll be closing all your accounts, and secondly that you'll be doing a Subject Access Request which will cost you £10 (at most) but you want copies of all data the bank hold on you - in either written, electronic, spoken (voice recordings of calls) and security camera footage. Just to make life more interesting, visit a few different branches and give them the dates to make their life harder, but point out that you know you were there on those dates. THEN tell them you're going to the Ombudsman and small claims court to fight the cost, and for them to bring a full breakdown of their costs and charges they allegedly incurred for this 40p misdemeanor. |
#5
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OT Bank charge, is this reasonable?
Colin Wilson brought next idea :
I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk |
#6
Posted to uk.d-i-y
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OT Bank charge, is this reasonable?
I would - you've obviously been a good customer having had £10k
deposited with them, Actually 38K in total lodged with that particular bank. Either way, you haven't been taking the pi$$ and living off an overdraft ! |
#7
Posted to uk.d-i-y
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OT Bank charge, is this reasonable?
"Harry Bloomfield" wrote in message k... Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk That's nothing, but it still doesn't excuse you not taking notice of the terms and conditions YOU agreed to. |
#8
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OT Bank charge, is this reasonable?
Ian wrote:
"Harry Bloomfield" wrote in message k... Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk That's nothing, but it still doesn't excuse you not taking notice of the terms and conditions YOU agreed to. Reminds me of a conversation at my branch when I opened a savings account at my bank last year: "Can I set it up so money will automatically be transferred if my current account goes below £x or looks like it's heading for the red?" "No, not now it's all centrally computerised. We used to be able to, back when we had branch managers in charge." Yet they can program the computers to charge £35 and send you a letter for going 40p in the red... Martin. |
#9
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OT Bank charge, is this reasonable?
Martin Crossley used his keyboard to write :
Ian wrote: "Harry Bloomfield" wrote in message k... Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk That's nothing, but it still doesn't excuse you not taking notice of the terms and conditions YOU agreed to. Reminds me of a conversation at my branch when I opened a savings account at my bank last year: "Can I set it up so money will automatically be transferred if my current account goes below £x or looks like it's heading for the red?" "No, not now it's all centrally computerised. We used to be able to, back when we had branch managers in charge." Yet they can program the computers to charge £35 and send you a letter for going 40p in the red... Martin. It didn't actually go in the red, there was just insufficient funds to cover the cheque. All sorted out now... I walked into the bank with attitude and ready to close my accounts. The 'as a gesture of good will...' refunded the £35 charge - without need to go so far as threatening to close my accounts. The Halifax BTW. Thanks for the help. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk |
#10
Posted to uk.d-i-y
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OT Bank charge, is this reasonable?
Ian wrote:
"Harry Bloomfield" wrote in message k... Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk That's nothing, but it still doesn't excuse you not taking notice of the terms and conditions YOU agreed to. Nor in a reasonably free market, does it excuse them taking excessive advantage of it. The choice is quite simple: if you end up with a bank that wants to play by their sets of rules, that is their prerogative. If you choose to withdraw your money on that account, and place it somewhere else, that is yours. Pointing this out to the bank, is sometimes helpful. |
#11
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OT Bank charge, is this reasonable?
In article , The Natural
Philosopher scribeth thus Ian wrote: "Harry Bloomfield" wrote in message k... Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk That's nothing, but it still doesn't excuse you not taking notice of the terms and conditions YOU agreed to. Nor in a reasonably free market, does it excuse them taking excessive advantage of it. The choice is quite simple: if you end up with a bank that wants to play by their sets of rules, that is their prerogative. If you choose to withdraw your money on that account, and place it somewhere else, that is yours. Pointing this out to the bank, is sometimes helpful. Problem is with banks is that their all as bad as each other in their own ways.. The good thing about mine is that its got a big car park there the only reason we're still with 'em;!... -- Tony Sayer |
#12
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OT Bank charge, is this reasonable?
The Natural Philosopher wrote:
Ian wrote: That's nothing, but it still doesn't excuse you not taking notice of the terms and conditions YOU agreed to. Nor in a reasonably free market, does it excuse them taking excessive advantage of it. Indeed. On top of that, IIRC the banks recently lost that part of their court case with the OFT - and it was found that they were in violation of the legislation governing unfair contract terms in consumer agreements. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#13
Posted to uk.d-i-y
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OT Bank charge, is this reasonable?
Ian wrote:
"Harry Bloomfield" wrote in message k... Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk That's nothing, but it still doesn't excuse you not taking notice of the terms and conditions YOU agreed to. Bollox. Its sheep like thinking like that which has allowed the banks to rip people off for years. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#14
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OT Bank charge, is this reasonable?
On Oct 23, 8:45*am, "The Medway Handyman"
wrote: Ian wrote: "Harry Bloomfield" wrote in message . uk... Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. -- Regards, * * * *Harry (M1BYT) (L) http://www.ukradioamateur.co.uk That's nothing, but it still doesn't excuse you not taking notice of the terms and conditions YOU agreed to. Bollox. *Its sheep like thinking like that which has allowed the banks to rip people off for years. No bank has ever ripped me off. MBQ |
#15
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OT Bank charge, is this reasonable?
In message , Harry
Bloomfield writes Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. Personally, I'd spread money wide and thin ATM Forget the new £50k limit, no bank is really safe, and if you need money in a hurry, it's no use waiting for a compensation scheme to kick in -- geoff |
#16
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OT Bank charge, is this reasonable?
geoff coughed up some electrons that declared:
In message , Harry Bloomfield writes Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. Personally, I'd spread money wide and thin ATM Forget the new £50k limit, no bank is really safe, and if you need money in a hurry, it's no use waiting for a compensation scheme to kick in Agree. I had some dosh in Kaupthing Edge. I got out a few months back, but primarily because their online banking sucked rocks. I *did* think I was safe with 35k, but looking at the state of it now, I was wrong (lucky their online banking sucked rocks...). I think the savers (personal ones at least) will be OK eventually, but even so, they can't actually get their money *now*. Interesting, maybe it's me, but I see the UK's "support" of Kaupthing's savers as retribution for 30 years of cod war. That, and Iceland probably has less nukes than us :-| |
#17
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OT Bank charge, is this reasonable?
In message , Tim S
writes geoff coughed up some electrons that declared: In message , Harry Bloomfield writes Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. Personally, I'd spread money wide and thin ATM Forget the new £50k limit, no bank is really safe, and if you need money in a hurry, it's no use waiting for a compensation scheme to kick in Agree. I had some dosh in Kaupthing Edge. I got out a few months back, but primarily because their online banking sucked rocks. I *did* think I was safe with 35k, but looking at the state of it now, I was wrong (lucky their online banking sucked rocks...). I think the savers (personal ones at least) will be OK eventually, but even so, they can't actually get their money *now*. AIUI - Kaupthing have been taken over by ING who are honouring all accounts and claim business as usual 'kin hope so as we have £60k with them between us I must admit it was somewhat scary being in Bali watching first Landesbanki and then Kaupthing fall over with all my account info left in Bandung, hundreds of miles away Interesting, maybe it's me, but I see the UK's "support" of Kaupthing's savers as retribution for 30 years of cod war. That, and Iceland probably has less nukes than us :-| -- geoff |
#18
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OT Bank charge, is this reasonable?
"Tim S" wrote in message ... .... Interesting, maybe it's me, but I see the UK's "support" of Kaupthing's savers as retribution for 30 years of cod war. That was only the most recent episode. World War 1 interrupted the first. That, and Iceland probably has less nukes than us :-| Ours probably don't work. Colin Bignell |
#19
Posted to uk.d-i-y
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OT Bank charge, is this reasonable?
"geoff" wrote in message ... In message , Harry Bloomfield writes Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. Personally, I'd spread money wide and thin ATM Forget the new £50k limit, no bank is really safe, and if you need money in a hurry, it's no use waiting for a compensation scheme to kick in HSBC is about as close to safe as you will get. It has more money on deposit than it has on loan, making it unique among the big banks on the UK High Street. Colin Bignell |
#20
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OT Bank charge, is this reasonable?
In article , Harry
Bloomfield scribeth thus Colin Wilson brought next idea : I would - you've obviously been a good customer having had £10k deposited with them, Actually 38K in total lodged with that particular bank. Is that wise these days;?... -- Tony Sayer |
#21
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OT Bank charge, is this reasonable?
on 23/10/2008, tony sayer supposed :
Actually 38K in total lodged with that particular bank. Is that wise these days;?... Probably not, hence the 10K cheque to move some out. -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk |
#22
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OT Bank charge, is this reasonable?
In an earlier contribution to this discussion,
Harry Bloomfield wrote: I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? The charge is doubtless within the T&Cs, and has been applied blindly by a computer. Go and speak nicely to a real person, and grovel for your small mistake, and they'll probably refund it. At least it was - sort of - your fault. I've currently got a dispute with Barclaycard who have charged me a £12 fee for a failed Direct Debit, which was entirely *their* fault - they got the account number wrong in the Morgan Stanley/Goldfish to Barclaycard transition! -- Cheers, Roger ______ Email address maintained for newsgroup use only, and not regularly monitored.. Messages sent to it may not be read for several weeks. PLEASE REPLY TO NEWSGROUP! |
#23
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OT Bank charge, is this reasonable?
"Harry Bloomfield" wrote in message k... I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk It was your mistake. get it right next time. |
#24
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OT Bank charge, is this reasonable?
In message , Ian
writes "Harry Bloomfield" wrote in message . uk... I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk It was your mistake. get it right next time. You're really not getting into the spirit of the party, are you ? Stuff the T&Cs, all banks had more or less the same punitive (and illegal) T&Cs, there was no choice I've fought every bank charge I've ever incurred (nearly always due to my negligence) and I've always got the charge rescinded If you win, it's your money if you lose, it's their money that's it, end of story -- geoff |
#25
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OT Bank charge, is this reasonable?
On 22 Oct, 23:00, geoff wrote:
Stuff the T&Cs, all banks had more or less the same punitive (and illegal) T&Cs, there was no choice -- geoff I don't get this "illegal" charge about the Ts & Cs for banks. Just because they charge what they say they will in their detailed Ts & Cs, when you make a cockup on your account, doesn't make it illegal. Of course, in this day and age it is much less costly for a bank to have to write to you about overdrawn accounts, so the charge of £35 or whatever does not seem to equate to the "real" cost of having to deal with your overdrawn account, but when did we suddenly expect that goods and services should be related to the raw cost of the product? Personally I think that UK banks do shoot themselves in the foot over this sort of thing - it doesn't bring much revenue to them, just bad publicity. On the other hand, we are one of the few nations that (if we stay in credit) does get free banking (with crap current account interest rates, admittedly). It may be immoral (is "free banking" provided to the masses, subsidised by high charges for those less careless with their financial arrangements), and the fact that all banks appear to charge similar amounts may allow for an argument about anti-competetive practices, but as things stand at the moment the charges aren't "illegal". |
#27
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OT Bank charge, is this reasonable?
wrote:
On 22 Oct, 23:00, geoff wrote: Stuff the T&Cs, all banks had more or less the same punitive (and illegal) T&Cs, there was no choice -- geoff I don't get this "illegal" charge about the Ts & Cs for banks. Just because they charge what they say they will in their detailed Ts & Cs, when you make a cockup on your account, doesn't make it illegal. Of course, in this day and age it is much less costly for a bank to have to write to you about overdrawn accounts, so the charge of £35 or whatever does not seem to equate to the "real" cost of having to deal with your overdrawn account, but when did we suddenly expect that goods and services should be related to the raw cost of the product? Thats exactly the point. They are only allowed to charge what it 'costs' them, punative charges are illegal. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#28
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OT Bank charge, is this reasonable?
The Medway Handyman wrote:
wrote: On 22 Oct, 23:00, geoff wrote: Stuff the T&Cs, all banks had more or less the same punitive (and illegal) T&Cs, there was no choice -- geoff I don't get this "illegal" charge about the Ts & Cs for banks. Just because they charge what they say they will in their detailed Ts & Cs, when you make a cockup on your account, doesn't make it illegal. Of course, in this day and age it is much less costly for a bank to have to write to you about overdrawn accounts, so the charge of £35 or whatever does not seem to equate to the "real" cost of having to deal with your overdrawn account, but when did we suddenly expect that goods and services should be related to the raw cost of the product? Thats exactly the point. They are only allowed to charge what it 'costs' them, punative charges are illegal. Although interestingly the OFT did not manage to make that claim (that the charges are punative under common law) stick. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#29
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OT Bank charge, is this reasonable?
wrote in message ... On 22 Oct, 23:00, geoff wrote: Of course, in this day and age it is much less costly for a bank to have to write to you about overdrawn accounts, so the charge of £35 or whatever does not seem to equate to the "real" cost of having to deal with your overdrawn account, but when did we suddenly expect that goods and services should be related to the raw cost of the product? Personally I think that UK banks do shoot themselves in the foot over this sort of thing - it doesn't bring much revenue to them, just bad publicity. On the other hand, we are one of the few nations that (if we stay in credit) does get free banking (with crap current account interest rates, admittedly). It may be immoral (is "free banking" provided to the masses, subsidised by high charges for those less careless with their financial arrangements), and the fact that all banks appear to charge similar amounts may allow for an argument about anti-competetive practices, but as things stand at the moment the charges aren't "illegal". Gmail Broke the attribution Quite a few banks were mumbling that free banking in the UK would have to end even before the recent S**T hit the fan. I wonder what charges they will dream-up to replace the shortfall, if they can't overcharge people for borrowing money without consent. - |
#30
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OT Bank charge, is this reasonable?
Mark wrote:
wrote in message ... On 22 Oct, 23:00, geoff wrote: Of course, in this day and age it is much less costly for a bank to have to write to you about overdrawn accounts, so the charge of £35 or whatever does not seem to equate to the "real" cost of having to deal with your overdrawn account, but when did we suddenly expect that goods and services should be related to the raw cost of the product? The law expects that the 'real' cost should be charged. That being around £3, not the £35 they charge. Thats why the banks are **** scared about the FSA getting on their case. Personally I think that UK banks do shoot themselves in the foot over this sort of thing - it doesn't bring much revenue to them, just bad publicity. On the other hand, we are one of the few nations that (if we stay in credit) does get free banking (with crap current account interest rates, admittedly). It brings in enormous revenue. Don't forget that prior to the 'credit crunch' these ******s were making profits in the hundreds of billions. It may be immoral (is "free banking" provided to the masses, subsidised by high charges for those less careless with their financial arrangements), and the fact that all banks appear to charge similar amounts may allow for an argument about anti-competetive practices, but as things stand at the moment the charges aren't "illegal". Its a cartel if you look at it. However they try to disguise it all banks charge the same. Gmail Broke the attribution Quite a few banks were mumbling that free banking in the UK would have to end even before the recent S**T hit the fan. I wonder what charges they will dream-up to replace the shortfall, if they can't overcharge people for borrowing money without consent. The problem is that they deliberately arrange things so that they can charge excessive amounts. On a few occassions I've paid cash into a branch at 9:30 am the day before to ensure that the acount has enough funds for the mortgage payment next day, only to find that it was between £3 and £14 short. Their excuse was that payments out were done earlier than payments recieved. On both occasions they got a bollocking & refunded the charges, but I wonder how many people accept such crap. There is a conspiricy rumour that the Mafia never bothered moving into the UK because the banks, stock exchange & govmint had all the best scams sorted already. -- Dave - The Medway Handyman www.medwayhandyman.co.uk |
#31
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OT Bank charge, is this reasonable?
Mark wrote:
wrote in message Personally I think that UK banks do shoot themselves in the foot over this sort of thing The whole worlds banking system has just shot itself in the head. Its less the £35 charge, and more the £100k loss, that bothers me. |
#32
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OT Bank charge, is this reasonable?
Ian wrote:
"Harry Bloomfield" wrote in message k... I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? -- Regards, Harry (M1BYT) (L) http://www.ukradioamateur.co.uk It was your mistake. get it right next time. Or change banks. That would be THEIR mistake. |
#33
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OT Bank charge, is this reasonable?
In message , Harry
Bloomfield writes I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? No - you should calmly inform them that if they don't withdraw the charge, you will withdraw every penny .... then fight the £35 .... then look for a better bank (FSVO, of course) -- geoff |
#34
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OT Bank charge, is this reasonable?
Harry Bloomfield wrote:
I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? Of course. Happened to me. Io pened an account with no overdraft facility, accidentally went overdrawn, and they whacked me a huge interest charge BECAUSE I HAD NO FACILITY. I went in to see my bank manager about something else and mentioned that I was a bit peeved that if I had asked for a 16 grand limit, he would have granted it, but because I didn't I got stung. He reversed the charges in front of me and put a 5 grand facility on. If they don't, close teh account. They are kinda desperate for depositors money right now since they cant get it off LIBOR anymore. |
#35
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OT Bank charge, is this reasonable?
In message , Harry
Bloomfield writes I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? Short answer, hell yes. My experience; I got charged £30 for a shortfall of less than a pound so I went to the branch and asked for the manager who I asked to refund the charges, she refused. I explained to her I thought it was an unreasonable charge for a shortfall of less than a pound. She refused to comment. I told her I'd still like the money back, regardless of what she thought, she told me it was all my fault (it was) and I should have been more careful (I should have been). I asked her to close the account if she wasn't prepared to refund the money at which point she accused me of blackmail. I told her she could call it what she liked and pointed out that I could see two other banks through the front window of her branch who'd gladly take my custom. After much humming and haa-ing and pointless complaints of how unusual it was and it was all a goodwill gesture I got the amount credited and closed the account a month later. -- Clint Sharp |
#36
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OT Bank charge, is this reasonable?
On 22 Oct, 21:20, Harry Bloomfield
wrote: I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? -- Regards, * * * * Harry (M1BYT) (L)http://www.ukradioamateur.co.uk Dear Harry Emphatically YES! but do not "fight" it - just say politely that you appreciate it was your techical error but that given that it was a computer-generated charge you would like a human being to apply commonsense to the matter now and rescind the charge. Ultimately, it is their decision - do they want your custom and goodwill AND the deposit or do they wish to lose your custom I am pi$$ed off with Barclays for a variety of reasons and will be inviting them soon to choose between giving me two years' free business and personal banking (value say £500) or lose my custom and 4 accounts with some many tens of thousands in them. It will be interesting to see if the bureaucrats overcome their instincts and understand a business necessity! Good luck Chris |
#37
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OT Bank charge, is this reasonable?
Harry Bloomfield wrote:
I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? Yup, phone em and ask for it back - say you thought it was excessive given the circumstance - especially given the balance you usually maintain. I would be very surprised if they did not give it back. -- Cheers, John. /================================================== ===============\ | Internode Ltd - http://www.internode.co.uk | |-----------------------------------------------------------------| | John Rumm - john(at)internode(dot)co(dot)uk | \================================================= ================/ |
#38
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OT Bank charge, is this reasonable?
On Thu, 23 Oct 2008 01:05:48 +0100, John Rumm
wrote: Harry Bloomfield wrote: I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? Yup, phone em and ask for it back - say you thought it was excessive given the circumstance - especially given the balance you usually maintain. I would be very surprised if they did not give it back. Phone or write. And threaten to leave if they don't refund it. And do it if they don't. (or even if they do if you're feeling stroppy) -- http://www.freedeliveryuk.co.uk http://www.holidayunder100.co.uk |
#39
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OT Bank charge, is this reasonable?
"Harry Bloomfield" wrote in message
k... I have three accounts and one credit card account all with the same bank, which I have been with for 30 years. A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I opened another savings account with different bank, with a cheque drawn on the debit account, transferring an extra 10K into that account in readiness for it. At the instant the cheque was presented due to a small error on my part, that debit card account was 40p short of the 10K and the cheque was bounced. It was 40p short of meeting the cheque of 10K for just two days. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? I`d say yes it is reasonable - you agreed to it either when you opened the account, or when the T&C where updated, so why would you think that it isn`t reasonable? I`d also say that you have the option of writing/phoneing/visiting your bank to tell them that they either refund the charge, or you go elsewhere for your banking needs. I`d be very surprised if they didn`t refund the charge. |
#40
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OT Bank charge, is this reasonable?
We were somewhere around Barstow, on the edge of the desert, when the
drugs began to take hold. I remember Harry Bloomfield saying something like: A savings account with 20K, a debit account with 10K and another savings account with 8K in and the credit card. I don't have an overdraft facility on any account, I really don't need it. I have now been presented with a bill from my bank for £35 for refusing the cheque. No phone call from my bank, just an online bill. Should I be fighting this £35 charge? Certainly. In fact, you should send me your money and I'll take care of it for you. I'll give it exercise and let it out every day. |
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