geoff wrote:
In message , Ed Sirett
writes
On Fri, 30 Nov 2007 19:58:25 +0000, geoff wrote:

In message , nightjar
writes

I had a customer on the phone yesterday, who spent a good ten minutes
trying to persuade me to break up an ink cartridge refill kit, because
he only needed the clip that held the cartridge. He had replaced his HP
printer, for which he had bought bulk ink, with a Dell printer and
didn't want to pay for the ink, even after I pointed out that ink made
for an HP cartridge might not be suitable for a Lexmark cartridge. He
felt that £12 was far too much to pay to get the bit he wanted and
seemed amazed that I couldn't sell him the bits from the kit for the
difference between the retail price of the full kit and that of the
replacement inks, which would have just about covered what I pay for
the
product and the cost to me of packing and posting it.

I had a customer a couple of weeks ago who got all ****ty when I
wouldn't sell him the bearings ("sorry, we sell fans, not bearings") for
his baxi fan. He's now going to measure them and compete with me by
measuring the bearings and selling them as repair kits on ebay

I suspect that there is rather more to repairing a fan than fitting new
bearings. Aren't the bearings sintered bronze and need soaking in oil and
other inconvenient tricks?

There certainly is, as people find out when they can't get the impeller
off and then distort it so badly it can't be balanced again

... then they ask me for an exchange one

No, on a Solo 2 they are ball races, and you really need high speed
quiet bearings which can take the heat as well. Cheap bearings which are
suitable for e.g. a photocopier don't fare so well in such an environment

I buy phosphor-bronze bearings already impregnated, and leave them in an
oil bath until required




So sell some to that ****ty customer and he can put them on EBay.