I have a Pace SX-80 de-solder handset as part of my home made de-solder
set and the element has failed - for the second time. CPC claimed to stock
them and the one I ordered arrived smashed to pieces. On contacting them
they say they are special order only and are waiting for my replacement.
Three months now.
I can't find another supplier that has them in stock. Seems strange such a
large organisation can't supply something as common as this for a
relatively recent product.
I'd be happy to buy a different make handset - but I'm not sure how many
make this sort of vacuum desolder stuff anymore. Any ideas?

--
*Sometimes I wake up grumpy; Other times I let him sleep.

Dave Plowman London SW
To e-mail, change noise into sound.

On 21 May, 00:21, "Dave Plowman (News)" wrote:
I have a Pace SX-80 de-solder handset as part of my home made de-solder
set and the element has failed - for the second time. CPC claimed to stock
them and the one I ordered arrived smashed to pieces. On contacting them
they say they are special order only and are waiting for my replacement.
Three months now.
I can't find another supplier that has them in stock. Seems strange such a
large organisation can't supply something as common as this for a
relatively recent product.
I'd be happy to buy a different make handset - but I'm not sure how many
make this sort of vacuum desolder stuff anymore. Any ideas?

--
*Sometimes I wake up grumpy; Other times I let him sleep.

Dave Plowman London SW
To e-mail, change noise into sound.

RS stock a lot of Pace equipment, but I don't know about spares -
might be worth a try.

You could also try contacting Pace themselves - in Milton Keynes.
http://www.paceworldwide.com/repsShow.asp?area=UK

Hope this helps.

Dom.

In article .com,
Dom wrote:
RS stock a lot of Pace equipment, but I don't know about spares -
might be worth a try.

They didn't list it when I checked and neither do CPC anymore.

You could also try contacting Pace themselves - in Milton Keynes.
http://www.paceworldwide.com/repsShow.asp?area=UK

I emailed them some time ago but got no reply.

Having some time on my hands I did a search last night and found a US
company who not only have them in stock at about half the UK price but
will send to the UK so I've ordered two. Carriage is only $15. Of course
I'm not sure if I'll get clobbered for import duty yet.

--
*He's not dead - he's electroencephalographically challenged

Dave Plowman London SW
To e-mail, change noise into sound.

In article ,
Dave Plowman (News) wrote:
Having some time on my hands I did a search last night and found a US
company who not only have them in stock at about half the UK price but
will send to the UK so I've ordered two. Carriage is only $15. Of course
I'm not sure if I'll get clobbered for import duty yet.

Spoke too soon. Got an email from them saying their website had calculated
the carriage costs wrongly and it would be over $100 - for something not
much larger or heavier than a pack of 20 cigarettes. Sounds like some form
of courier service. Replied asking them to use a cheaper (slower didn't
matter) service but they said they only use the one. Can't do much
overseas sales then - although their site certainly seems geared up to
it. Weird that their customer service was so quick via email but they
can't just put a jiffy bag in the post...

--
*There are 3 kinds of people: those who can count & those who can't.

Dave Plowman London SW
To e-mail, change noise into sound.

On 21 May, 23:57, "Dave Plowman (News)" wrote:
In article ,
Dave Plowman (News) wrote:

Having some time on my hands I did a search last night and found a US
company who not only have them in stock at about half the UK price but
will send to the UK so I've ordered two. Carriage is only $15. Of course
I'm not sure if I'll get clobbered for import duty yet.

Spoke too soon. Got an email from them saying their website had calculated
the carriage costs wrongly and it would be over $100 - for something not
much larger or heavier than a pack of 20 cigarettes. Sounds like some form
of courier service. Replied asking them to use a cheaper (slower didn't
matter) service but they said they only use the one. Can't do much
overseas sales then - although their site certainly seems geared up to
it. Weird that their customer service was so quick via email but they
can't just put a jiffy bag in the post...

--
*There are 3 kinds of people: those who can count & those who can't.

Dave Plowman London SW
To e-mail, change noise into sound.

Time to call in a favour with one of your American Friends!

I'm sure you must know someone who could order it for you and then
send it one.

(Preferable wrapped in birthday paper and with the gift box ticked on
the side of the package :=))

In article .com,
wrote:
Spoke too soon. Got an email from them saying their website had
calculated the carriage costs wrongly and it would be over $100 - for
something not much larger or heavier than a pack of 20 cigarettes.
Sounds like some form of courier service. Replied asking them to use a
cheaper (slower didn't matter) service but they said they only use the
one. Can't do much overseas sales then - although their site
certainly seems geared up to it. Weird that their customer service was
so quick via email but they can't just put a jiffy bag in the post...

Time to call in a favour with one of your American Friends!

I'm sure you must know someone who could order it for you and then
send it one.

(Preferable wrapped in birthday paper and with the gift box ticked on
the side of the package :=))

Yes - I'm thinking of going down that route. Problem is re-embursing their
expenses at no or little extra cost. I suppose Paypal is the easiest way.

I've asked the company if I can use my credit card to pay them to send it
to a US address so then all I've got to worry about is paying the friend
for postage to the UK.

Why is life always so b****y complicated?

--
*Cleaned by Stevie Wonder, checked by David Blunkett*

Dave Plowman London SW
To e-mail, change noise into sound.