My brother has a system that has been covered by a BG service contract
since new. So over 25 years. About 4 years ago they required a new boiler
to be fitted and recommended a Potterton Puma. Which has gone wrong at
least twice a year - and in a big way. The last repair a couple of months
ago involved a new wiring harness as well as other parts.

However, the system is now broken again. And BG say it's blocked and needs
a power flush - they've done their magnet test on the pipes and base it on
that. Which of course isn't covered by the service contract. 500 quid if
you please. But guaranteed for ever. And if the power flushing doesn't
work they'll replace the pipework...

--
*A conscience is what hurts when all your other parts feel so good *

Dave Plowman London SW
To e-mail, change noise into sound.

"Dave Plowman (News)" wrote

And if the power flushing doesn't
work they'll replace the pipework...

Wow - that could be major work if, like mine, your heating system has ground
floor piping concreted into the floors!

Phil

In article ,
TheScullster wrote:

"Dave Plowman (News)" wrote

And if the power flushing doesn't work they'll replace the pipework...

Wow - that could be major work if, like mine, your heating system has
ground floor piping concreted into the floors!

It has indeed, in the kitchen, to the location of the original boiler.
When the new boiler was installed, they re-sited it in the utility room
with pipes running along the kitchen wall at ceiling height. So their
logic would be to run new ones along the other wall to match it up.;-)

--
*The longest recorded flightof a chicken is thirteen seconds *

Dave Plowman London SW
To e-mail, change noise into sound.

The message
from "TheScullster" contains these words:

Wow - that could be major work if, like mine, your heating system has
ground
floor piping concreted into the floors!

Doesn't say they'll put the pipe where you like - just that they'll
replace them.

I notice from the bumph that accompanied Virgin's Telewest rebrnading
that they claim to put cables where you want them. Bet they won't.

--
Skipweasel
We have always been at war with Iran. [George Orwell - almost]

"Dave Plowman (News)" wrote in message
...
My brother has a system that has been covered by a BG service contract
since new. So over 25 years. About 4 years ago they required a new boiler
to be fitted and recommended a Potterton Puma. Which has gone wrong at
least twice a year - and in a big way. The last repair a couple of months
ago involved a new wiring harness as well as other parts.

However, the system is now broken again. And BG say it's blocked and needs
a power flush - they've done their magnet test on the pipes and base it on
that. Which of course isn't covered by the service contract. 500 quid if
you please. But guaranteed for ever. And if the power flushing doesn't
work they'll replace the pipework...

Then the boiler was incorrectly fitted IMHO. They must have fitted a new
boiler to a dirty system and and/or not used inhibitor.

Is the system covered if you get someone else to do the powerflush? (As BG
will probably sub the job anyway)

Adam

In article ,
ARWadsworth wrote:
However, the system is now broken again. And BG say it's blocked and
needs a power flush - they've done their magnet test on the pipes and
base it on that. Which of course isn't covered by the service
contract. 500 quid if you please. But guaranteed for ever. And if the
power flushing doesn't work they'll replace the pipework...

Then the boiler was incorrectly fitted IMHO. They must have fitted a new
boiler to a dirty system and and/or not used inhibitor.

I could be wrong, but I don't think BG ever use inhibitor. My brother has
had several radiators changed through rusting and then leaking.

Is the system covered if you get someone else to do the powerflush? (As
BG will probably sub the job anyway)

I'm willing to bet not...

--
*'Progress' and 'Change' are not synonyms.

Dave Plowman London SW
To e-mail, change noise into sound.

"Dave Plowman (News)" wrote in message
...
In article ,
ARWadsworth wrote:
However, the system is now broken again. And BG say it's blocked and
needs a power flush - they've done their magnet test on the pipes and
base it on that. Which of course isn't covered by the service
contract. 500 quid if you please. But guaranteed for ever. And if the
power flushing doesn't work they'll replace the pipework...

Then the boiler was incorrectly fitted IMHO. They must have fitted a new
boiler to a dirty system and and/or not used inhibitor.

I could be wrong, but I don't think BG ever use inhibitor. My brother has
had several radiators changed through rusting and then leaking.

Ditto with my Grandad a few years ago, but it was well over £500 for the
powerflush (20 rads)


Is the system covered if you get someone else to do the powerflush? (As
BG will probably sub the job anyway)

I'm willing to bet not...

I back you on that. I begged my Grandad to buy a powerflush for me and do
the job for free but he wanted BG to do the job

Adam

On Tue, 13 Feb 2007 11:53:27 +0000, Owain
wrote:

Dave Plowman (News) wrote:
However, the system is now broken again. And BG say it's blocked and needs
a power flush - they've done their magnet test

Wossat then?

on the pipes and base it on
that. Which of course isn't covered by the service contract. 500 quid if
you please. But guaranteed for ever. And if the power flushing doesn't
work they'll replace the pipework...

I think I'd make *sure* the power flush didn't fix the pipework ... £500
for a complete CH replumb sounds like a bargain.

I still don't think I'd trust BG to do it though - regardless of the
price :-)

--
Frank Erskine