Yesterday I ordered a 23" Immersion Heater c/w Thermostat from www.bes.co.uk and
it arrived a few minutes ago .The box it was in was marked with the correct part
number but was in an opened state and contained a 27" immersion heater c/w
thermostat . It's too long for the size of cylinder I have so I called them and
they said they would send the correct one out and to retain or dispose of the
other one ...so at least I have a spare thermostat .

I suppose at a cost of £7.80 plus vat it's not worth asking a courier to pick it
up .

Screwfix did something similar a while back as well..





Stuart