Metalworking (rec.crafts.metalworking) Discuss various aspects of working with metal, such as machining, welding, metal joining, screwing, casting, hardening/tempering, blacksmithing/forging, spinning and hammer work, sheet metal work.

Reply
 
LinkBack Thread Tools Search this Thread Display Modes
  #1   Report Post  
Posted to rec.crafts.metalworking
external usenet poster
 
Posts: 916
Default Rave: Lincoln Electric customer support

The last item of shop stuff I was worried about was my Lincoln SP-255
MIG welder. I looked in the manual and wasn't clear about the specs. One
line, if I followed the format of the previous line:
voltages/voltage/Hz, seemed to indicate a frequency of 575 Hz. Knowing
that couldn't be and having never heard of anyone running that
particular line voltage, I emailed Lincoln to ask if this was a misprint
and it could be rewired for 230/50 Hz. (Gunner informed me 575 volts is
Canadian)

Got a response the next day informing me that no, it wouldn't work.
I replied this morning asking if they sell in Australia and if so, what
would be the equivalent welder. Got a response this afternoon listing 2
imported models, one locally built model, and the Australian contact info.

In this day and age, when I've badgered companies 4-5 times for a
response (and sometimes given up in frustration), it's nice to see a US
company that takes customer support seriously and responds in a timely
manner. Bummed I can't take my welder, but I am going to buy another
Lincoln down under!


Jon
Reply
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules

Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On


Similar Threads
Thread Thread Starter Forum Replies Last Post
Enco customer support: above and beyond Richard J Kinch Metalworking 6 July 15th 09 07:04 AM
ARE EEE O.T. Customer Support Mike M Woodworking 5 February 18th 07 10:17 AM
O.T. Customer Support Don Dando Woodworking 2 February 17th 07 06:22 AM
WOW real customer support wayne mak Woodworking 0 December 13th 05 02:06 AM
Lincoln Electric 225-GLM to Digital? Bert Plank Metalworking 3 February 10th 05 08:03 PM


All times are GMT +1. The time now is 07:03 AM.

Powered by vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Copyright ©2004-2024 DIYbanter.
The comments are property of their posters.
 

About Us

"It's about DIY & home improvement"