Anyone rented Metalworking or gunsmithing DVD's from here?
http://smartflix.com/
How's their service?
Karl

wrote:
Anyone rented Metalworking or gunsmithing DVD's from here?
http://smartflix.com/
How's their service?

I have rented several.
First of all I should say that I found all those DVDs I saw very helpful.
There are a few issues with the company, though:

1) On one occasion they sent me a visibly damaged disk. Although they did
replace it, instead 2 weeks waiting for it I now had to wait 4. And it cost
me twice the postage to return them (no free returns from Canada). A small
sum but irritating.

2) They are frequently out of stock. This means that you may wait two weeks
for the DVD or you may wait 4 weeks if it takes them 2 weeks to get it
returned from somebody else. Not an issue unless they send it to you when
you are away and thus have limited time to view.

3) Twice they hassled me for not returning the DVD on time *2 days after I
got them*. I suspect that this is some sort of automatically generated mail
but irritating nevertheless. They did not reply to my replies.

The next few DVDs I wanted to rent were marked as either "long wait" or
"very long wait". I have, therefore, lost interest. I would like at least
some control over when I receive the DVDs to view.

Finally, I regret now not owning the DVDs I have seen. Although I watched
each about three times there are still things I would like to review now and
then. I have, therefore, started to build up a library of my own purchasing
from different sources.

Hope this helps,

--
Michael Koblic,
Campbell River, BC

On Jan 4, 8:45*pm, "Michael Koblic" wrote:
wrote:
Anyone rented Metalworking or gunsmithing DVD's from here?
http://smartflix.com/
How's their service?

I have rented several.
First of all I should say that I found all those DVDs I saw very helpful.
There are a few issues with the company, though:

1) On one occasion they sent me a visibly damaged disk. Although they did
replace it, instead 2 weeks waiting for it I now had to wait 4. And it cost
me twice the postage to return them (no free returns from Canada). A small
sum but irritating.

2) They are frequently out of stock. This means that you may wait two weeks
for the DVD or you may wait 4 weeks if it takes them 2 weeks to get it
returned from somebody else. Not an issue unless they send it to you when
you are away and thus have limited time to view.

3) Twice they hassled me for not returning the DVD on time *2 days after I
got them*. I suspect that this is some sort of automatically generated mail
but irritating nevertheless. They did not reply to my replies.

The next few DVDs I wanted to rent were marked as either "long wait" or
"very long wait". I have, therefore, lost interest. I would like at least
some control over when I receive the DVDs to view.

Finally, I regret now not owning the DVDs I have seen. Although I watched
each about three times there are still things I would like to review now and
then. I have, therefore, started to build up a library of my own purchasing
from different sources.

Hope this helps,

--
Michael Koblic,
Campbell River, BC

Thanks. I just bought a DVD I wanted for those reasons. I may still
try renting some but I'll probably check the price to buy before I
decide to rent.

Thanks
Karl