Metalworking (rec.crafts.metalworking) Discuss various aspects of working with metal, such as machining, welding, metal joining, screwing, casting, hardening/tempering, blacksmithing/forging, spinning and hammer work, sheet metal work.

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Scott Moore
 
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Default Should I leave a negative feedback?

Ignoramus22022 wrote On 11/23/05 14:26,:
I am not sure whether I as a buyer should leave negative feedback to
this ebay seller.

I won a hobart cybertig foot pedal from him.

In addition, he offered a "brand new" Victor regulator.

I agreed and paid $30 extra (added to my payment) via paypal.

I received a box with the pedal and the regulator. The regulator was
old, beaten up and leaking air.

I sent him an email about it. He offered to exchange it or return
it. I decided to ask for a return and refund of the regulator. After
all, I bought it described as brand new and it was not.

After that the seller went silent and ignored several emails.

Luckily, in my paypal payment I was very clear about the brand new
regulator that I added, so after waiting for about a week and several
emails, I filed a paypal dispute.

I them quickly received an angry email from him saying that I was
"pulling paypal crap on him" and he demanded that I cancel the dispute
and he will then return the regulator.

I declined to cancel the dispute. We agreed that I meet his wife who
attends a local church and exchange the regulator for cash. On the
agreed day, the church was closed. I received email with apologies and
offered to meet her on some other day.

He went silent again. The paypal dispute expired and I was refunded my
$30. I wrote to the seller offering to give this regulator to his
wife, but in a few days heard nothing.

So, on the one hand, I was made whole, although not by him. By the
way, it was my first paypal dispute ever. Onthe other hand, I do not
like the way he acted.

So, does he deserve a negative feedback? He always had excuses, and
possibly they were true excuses.

i


Go ahead and negative him, but your far better tool is going to be
that Paypal insurance. His getting kicked off Paypal for this nonsense
is going to hurt him far more than negative feedback.

I once bought a large machine at good price from a seller that had
very bad feedback ("does not answer email"). I made a point of going to
see the machine.

Turned out the seller just didn't know how to use email. He was probally
the nicest guy I ever met via ebay.

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Scott Moore
 
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Default Should I leave a negative feedback?

Ignoramus22022 wrote On 11/23/05 15:02,:

Go ahead and negative him, but your far better tool is going to be
that Paypal insurance. His getting kicked off Paypal for this nonsense
is going to hurt him far more than negative feedback.


I'd bet the bar is pretty low, Paypal would look very hard at anyone at
risk for costing them money.

Its like credit cards. I've had several vendors shine me on when I called
them, but when I called the credit card company to get the charge reversed,
then suddenly I would hear from the original company wanting to get it
right. You make trouble for the credit card companies, they drop you.
And they talk to each other.

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