Ignoramus22022 wrote:

I am not sure whether I as a buyer should leave negative feedback to
this ebay seller.

I won a hobart cybertig foot pedal from him.

In addition, he offered a "brand new" Victor regulator.

I agreed and paid $30 extra (added to my payment) via paypal.

I received a box with the pedal and the regulator. The regulator was
old, beaten up and leaking air.

I sent him an email about it. He offered to exchange it or return
it. I decided to ask for a return and refund of the regulator. After
all, I bought it described as brand new and it was not.

After that the seller went silent and ignored several emails.

Luckily, in my paypal payment I was very clear about the brand new
regulator that I added, so after waiting for about a week and several
emails, I filed a paypal dispute.

I them quickly received an angry email from him saying that I was
"pulling paypal crap on him" and he demanded that I cancel the dispute
and he will then return the regulator.

I declined to cancel the dispute. We agreed that I meet his wife who
attends a local church and exchange the regulator for cash. On the
agreed day, the church was closed. I received email with apologies and
offered to meet her on some other day.

He went silent again. The paypal dispute expired and I was refunded my
$30. I wrote to the seller offering to give this regulator to his
wife, but in a few days heard nothing.

So, on the one hand, I was made whole, although not by him. By the
way, it was my first paypal dispute ever. Onthe other hand, I do not
like the way he acted.

So, does he deserve a negative feedback? He always had excuses, and
possibly they were true excuses.

i

Always having excuses, and never going the extra mile after the first
one or two, is a sign that he's better at making excuses than making good.

Folks who I've supervised have taught me that if you have to sit there
seriously wondering if it's you or them means -- it's them. Sometimes I
need the lesson repeated, and there's always someone new to re-teach it.

I'd go for the negative feedback.

--

Tim Wescott
Wescott Design Services
http://www.wescottdesign.com