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Unhappy Bosch DW pump running, NOT the floats or flood pan

Hi, my Bosch DW is running the drain pump continuously with the door open or closed. I did some research and checked the flood pan (it's dry) and floats are clean and slide fine.

I manually pushed the pump switch on and off and still pump is running regardless.

I also disconnected the pump switch just to see what would happen and the pump still ran.

Bosch Model # SHX46A05UC / 38

please help! this is my 3rd appliance breakdown this week!

-Chris
 
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