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American Standard toilets: "Champion 4" vs. "Champion"
On 10/13/10 11:08 am, I wrote:
We have three "Champion" toilets that we bought a few years ago. They flush very well, but it was not long before the flush valves on two of them (the two that get used most) started leaking: the rubber ring became "flabby" and didn't seat well. I called AS, who sent a pack of new rubber rings. These worked fine at first but started leaking after a few months. I had kept the old rings, which seemed to have become "firmer" again after drying out, and these worked fine for a few months. I went through this cycle for a quite a while, but recently the "flush tower" on one of them started sticking in the Up position, and the only way to get it to drop back down was to remove the tank lid and give the flush tower a firm push. I filled out a customer support form on the AS Web site and they promptly shipped three "Champion 4" flush valves, which I installed yesterday. These work fine, of course, although I have read reports that even with these some people have had problems. The new mechanism does not seem nearly as sophisticated: the original "flush tower" would drop and stop the water flow even if the handle was held down, but the new one stays open if the handle is held down (or sticks down). Although AS sent new flush valves, they did not send new tank-to-bowl seals. One of the originals did not survive the removal and replacement very well and really needs to be replaced too. Today (several days after I had bought a new seal) FedEx delivered three sets of tank-to-bowl seals, bolts and bolt seals. Perce |
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