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Default problems with new water softener -- is this for a DIY-er or theexperts?

Hello,

About a month ago, a new water softener was installed in our home. We
were told that we would need a new bag of salt about once every three
to six months. As it turns out, we've gone through about one bag per
week. Also, the water feels really oily. Yes, soft water does that -
but this water feels much oilier than the water at our friends' homes
or local businesses, many of which use water softeners. It actually
feels dirty, and the dirty feeling remains on our hands until we rinse
in nonsoftened water.

Is there a quick adjustment I can do? Or is this a job for the
experts?

Thank you!

Ted Shoemaker
 
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