I have a maytag washer and I was told by maytag customer service that
the mounting stem seal kit was not covered under the warranty when
replacing the transmission. I would have to pay for the stem seal kit
and the tub bearing kit. I read on one of the postings that someone
posted that is was covered. I was wondering where did they get this
info. Any information would be appreciated.

wrote in message
...
I have a maytag washer and I was told by maytag customer service that
the mounting stem seal kit was not covered under the warranty when
replacing the transmission. I would have to pay for the stem seal kit
and the tub bearing kit. I read on one of the postings that someone
posted that is was covered. I was wondering where did they get this
info. Any information would be appreciated.


An old trick. Call back, tell the person you are speaking to that the last
person you spoke to said it WAS covered and stand your ground. Basically
it's a white lie.