is not lining up with the latch

the mod # is TGF657BFW

the latch does not appear to be bent at all.

Im not sure what the part is called. but the hinges where the door
connects that steps up to raise the door and has a block at the end
that prevents the door from opening to far appears to have dropped.
The step up does not raise the door high enouph to elign the latch.
and the stopper at the end is slightly low sop it does not prevent the
door from over extending. Its as if the whole door dropped. I see
there are springs could it be this.

On Apr 9, 11:31?am, " wrote:
is not lining up with the latch

the mod # is TGF657BFW


tappan