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Default Pegasus Faucet (Home Depot Brand)

I purchased a Pegasus bathroom sink faucet and shower fixture with the
rubbed bronze finish. The finish is coming off of both fixtures. The
finish a guaranteed for life and customer service has been quick to
send out replacement trim kits for the shower. ( I returned the lav
faucet and bought a Delta). I am on my third trim kit. I took the
trim back to Home Depot and they are at a loss to explain why the
finish is coming off. Wherever the water touches, the finish is coming
off. It is more the top layer clear coat they spray on that is coming
off. I am on city water and have had no problems with the Moen finish
this one replaced. I also have a Kohler in the kitchen that has had no
problems with the finish. Has anyone had similar problems? Any ideas
why the finish is coming off. Home Depot and Pegasus customer service
say they have had no complaints form any other customers and have sold
a lot a Pegasus with the rubbed bronze finish.

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Bob
 
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Default Pegasus Faucet (Home Depot Brand)

Return it to Home Depot, go to a plumbing supply house, and buy another
brand. If the new one has the same problem (which I doubt it will), then get
your water tested.

wrote in message
ups.com...
I purchased a Pegasus bathroom sink faucet and shower fixture with the
rubbed bronze finish. The finish is coming off of both fixtures. The
finish a guaranteed for life and customer service has been quick to
send out replacement trim kits for the shower. ( I returned the lav
faucet and bought a Delta). I am on my third trim kit. I took the
trim back to Home Depot and they are at a loss to explain why the
finish is coming off. Wherever the water touches, the finish is coming
off. It is more the top layer clear coat they spray on that is coming
off. I am on city water and have had no problems with the Moen finish
this one replaced. I also have a Kohler in the kitchen that has had no
problems with the finish. Has anyone had similar problems? Any ideas
why the finish is coming off. Home Depot and Pegasus customer service
say they have had no complaints form any other customers and have sold
a lot a Pegasus with the rubbed bronze finish.



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Default Pegasus Faucet (Home Depot Brand)

The only reason I have avoided that is I will have to cut a hole in the
sheetrock in the kids bedroom to access the pipes. There is no access
panel and the wall is not in a closet. I may have no choice however. I
was hoping others had a similar problem with Pegasus and maybe had some
ideas as to why this would happen in the first place and how to stop
it.

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Bob
 
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Default Pegasus Faucet (Home Depot Brand)

You have actually given a very good reason to cut the hole now, because you
can do a real nice job. If you wait for an emergency, you may not have that
kind of time.

wrote in message
ups.com...
The only reason I have avoided that is I will have to cut a hole in the
sheetrock in the kids bedroom to access the pipes. There is no access
panel and the wall is not in a closet. I may have no choice however. I
was hoping others had a similar problem with Pegasus and maybe had some
ideas as to why this would happen in the first place and how to stop
it.



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