We recently had tile laid throughout our house & I think the tile
company is trying to rip us off.

We paid for 25% extra tile for breakage, which is standard (actually a
little high).

Now that the tile is installed, they're telling us it's the "industry
standard" to pay for installation of the breakage.

So, for instance, on a 100sqft room ...they're wanting us to pay for
125sqft of installation. Keep in mind, this is for *installation*,
not the actual price of the tile.

That seems crazy to me to pay for 25 feet of installation that didnt
happen.

I've called a few other tile places & they said this is NOT industry
standard. They say if you have a 100sqft room, you pay for 125sqft of
tile & 100sqft of installation.

Anyone have any experience with this?

wrote:
We recently had tile laid throughout our house & I think the tile
company is trying to rip us off.

We paid for 25% extra tile for breakage, which is standard (actually a
little high).

Now that the tile is installed, they're telling us it's the "industry
standard" to pay for installation of the breakage.

So, for instance, on a 100sqft room ...they're wanting us to pay for
125sqft of installation. Keep in mind, this is for *installation*,
not the actual price of the tile.

That's bull**** but if that's what *that* company does and their
customers agree to it and accept the contract on that basis then that's
the way it is. So, did you accept those terms?

First time in 30+ years of construction incl. extensive tile/marble that
I've heard that one.


That seems crazy to me to pay for 25 feet of installation that didnt
happen.

I've called a few other tile places & they said this is NOT industry
standard. They say if you have a 100sqft room, you pay for 125sqft of
tile & 100sqft of installation.

Yup. That's the norm.

Thanks for letting me know I'm not crazy. Anyone else?

wrote:
Thanks for letting me know I'm not crazy. Anyone else?


You didn't answer my question hot shot...

oh. well, im not really sure. I'm still trying to dig up the
original estimate. It was more of an estimate, not an actual contract.
Nothing was signed.

wrote:
oh. well, im not really sure. I'm still trying to dig up the
original estimate. It was more of an estimate, not an actual contract.
Nothing was signed.


Well, verbal agreement carrys weight also in court. But how much $$ we
talkin' here? You already have the work done? No contract?

wrote in message
ups.com...
oh. well, im not really sure. I'm still trying to dig up the
original estimate. It was more of an estimate, not an actual contract.
Nothing was signed.

Pay for what you agreed to on the estimate or in your verbal agreements. If
these guys didn't mention the 25% extra labor charge until after the fact,
there is no way you should pay it.

wrote:
Thanks for letting me know I'm not crazy. Anyone else?

I do my own tile. When I buy tile I figure I am entitled to a box of
unbroken tile...IOW, I return broken tiles.

--
dadiOH
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It's not tiles that are delivered broken, but broken while cutting on
site. A good tile installer will come and measure, make a complete
layout and know exactly how many full size tiles he needs to complete
the job. Then add 10% for accidental breakage and minor miscalculations.

wrote:
We recently had tile laid throughout our house & I think the tile
company is trying to rip us off.

We paid for 25% extra tile for breakage, which is standard (actually a
little high).

Now that the tile is installed, they're telling us it's the "industry
standard" to pay for installation of the breakage.

So, for instance, on a 100sqft room ...they're wanting us to pay for
125sqft of installation. Keep in mind, this is for *installation*,
not the actual price of the tile.

That seems crazy to me to pay for 25 feet of installation that didnt
happen.

I've called a few other tile places & they said this is NOT industry
standard. They say if you have a 100sqft room, you pay for 125sqft of
tile & 100sqft of installation.

Anyone have any experience with this?


No experience, but that has got to be B.S. Did
you sign a contract? Then go by the contract. If
not, tell them to lay the broken tile on the patio
concrete slab and you will pay for the extra 25
percent installation. That ought to get there
attention. Actually it won't because they
obviously don't mind being sleazy. If it's in the
contract and they really press you for it, tell
you plan an add campaign (e-mail) and newspaper to
let everyone know what they are doing.