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HMS Warranty a waste of Money
I bought the infamous HMS Home Warranty that "Covers everything". My
air conditioning broke. I called the warranty people to send someone out to check it out. The HVAC person look like he did not know what he was doing. He then told me the compressor was broken. I ask what is the process to get this fixed. He said he would have to fax the problem to Warranty people and they would decide the appropriate action. Well that took 3 weeks to fax to the warranty people. The warranty people then required another piece of information and that took another 2 weeks to fax. Bare in mind, I was without air conditioning all during july and august. Faxing is not rocket science. So, at the end they told me the claim was denied for pre-existing problem. I ask for my money back and virginia is a state that does not offer refunds. I was ****ed. These people really suck!!!!! So, do not use HMS Warranty. The whole warranty industry is one big scam. If anyone decides to buy a warranty STOP! You are better off shopping around and investing the money in something else. Warranty company will get you the cheapest parts possible. In the long run, You are most likely repairing it within a year. So, if your realtor tells you to get a warranty STOP! Don't do it. Bottom line walk away and save the money. |
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