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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
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I've discovered my one month old display (Sony KP-57WS520) is causing
faint, "dancing" waves most notable on darker backgrounds -- these are annoying!! The are kind of colorless -- kind of a grey color if anything. They look like "noise." They usually move left to right, though occasionally move from the lower left of screen to the upper right of screen (ripple effect). They also vary in intensity. The disappear for a minute....then come back...then go away for a few seconds, etc. However, if you sit close to the screen, they seem to always be there to at least some degree. Initially I thought this was noise interference. However, I hooked up another display I have (Sony KP61V80)to the same outlet, to the same player, etc. and the waves are not there. I've tried different cables, different inputs, different DVD players, removing speakers away from TV, separating cables, plugging TV into five different outlets in house --- I've tried everything except powering my TV from a source independent from my house. Maybe I should buy some kind of power backup thing and power the TV from there and see. I'm told these waves are not a ground loop wave -- as that's different in nature (more horizontal and upward in movement). My house was just built last year and I live in a newer sub. I've experienced no other kind of power issues at all. I also have a Monster Stage 2 surge protector and power conditioner. The waves still appear regardless of whether the set is plugged into it or not. Is this probably my TV's fault? And if so, what of my TV would need to be fixed or replaced? I suspected my the TV's power supply needs to be replaced --- does this sound plausible? Any advice please. I'm getting frustrated as you can tell. I've posted this on my other forums and I get little if any response. It's frustrating because I had a tech come out the other day. He didn't know either. He thought I should just boost my contrast to 100% (no lie!!). He called Sony -- they told him nothing. So, I called Sony and escalated the matter --- they called me today and recommend I call another servicer out which is what I did. Another place is coming out Monday. So, what does this sound like? Bad TV power supply? Though I'm now told bad power supply usually has more consistent waves. |
#2
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One month old display implies it's brand new. Gotta be under warranty.
Contact the "authorized service center" indicated in your point of sale paperwork. Why would Sony tell you to use a different tech instead of asking you to contact the retailer about unsatisfactory service? I would demand the problem be corrected by a competent tech, or have the set replaced. Trust me, cause enough stink, they will be glad to bend over backwards to get rid of you. Now back to your original question.....I am a beginner in repair, but I would start in a place that is common to all inputs. A faulty component in the power supply is possible. A bad supply is one that costs more money to repair than replace. |
#3
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Thanks for the reply. Yes, it is brand new. I'm going to see what
this tech says --- if it's the same type of thing, I will probably go the route of replacing the set. |
#4
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Also,
the color of the waves never change --- they are always just a white-grey color. They don't even look like a color --- just that "noise" look if you will. Also, if I flip through each input (video1, video 2, etc.) the exact same wave pattern is present. Also, when the waves are not present, there is some kind faint noise in the background -- almost looks like smoke or gas. It's kind of wispy. Very, very faint. Finally, the higher the brightness level is on the TV, the easier they are to see. |
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