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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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Well, after further troubleshooting, I found that the red CRT is bad.
Now for the good part - TV made in Nov. 2000. Called Mitsubishi, talked to parts and consumer relations. They tell me this CRT #P16LSG03RJA is NO LONGER AVAILABLE. I ask if an aftermarket is available. They haven't got a clue. I called both Mitsubishi authorized service centers in my area. Both said "if Mitsubishi told you the part was unavailable, there's nothing we can do". When I called Mits, the first thing I asked was whether this part number had changed or if it was being sold/manufactured by someone else. The guy asked me for my name, address, phone number, etc. I made it clear I was not an authorized service center calling in the beginning. Simply asked about part availability. I was then questioned if I work on televisions, and who said the red CRT was bad. I told him I said, and what's the friggin difference? Is this going to change the answer I get to my question? This is the Consumer Relatons dept. don't forget. He switched tunes to telling me I would receieve my answer in the mail in about 7 days. You pros out there probably aren't surprised since you deal with this daily. This is unbelieveable to me. |
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