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Electronics Repair (sci.electronics.repair) Discussion of repairing electronic equipment. Topics include requests for assistance, where to obtain servicing information and parts, techniques for diagnosis and repair, and annecdotes about success, failures and problems. |
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#1
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Service calls
Meat Plow wrote: Anyone got any weird or strange experiences when doing in home service? Back in the early 80's when I did residential HVAC, I had so many that it made me not want to do it any more and I switched to commercial. Do tell ! Graham |
#2
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Service calls
Eeyore wrote:
Meat Plow wrote: Anyone got any weird or strange experiences when doing in home service? Back in the early 80's when I did residential HVAC, I had so many that it made me not want to do it any more and I switched to commercial. Do tell ! I was about the fifteenth tech sent out to this little old lady's house. I was told outright I was just another warm body and this lady wouldn't be placated, her set was perfect and the company was just waiting out the remainder of her service contract. I got there, and sure enough, the set was about as perfect as a set could be back then. I prodded and twizzled and asked questions hoping I'd find out what the problem was, and all she could say was "it's fuzzy, it doesn't look right." Killing time and thinking, I figured for the heck of it I'd check the range of the customer controls. Color up, color down, tint purple, tint green, etc. I hit the brightness and turned it most of the way down so that only little splotches of the picture tube lit up. She just about screamed, "What did you do?!" I told her. She said that that was the best her set had looked since it entered the house. I looked again and couldn't make out what the picture was supposed to be. I had her play better-worse-better as I adjusted it in small increments, got a setting she liked, got her to sign the paper and left. She called in to tell the bosses what a great tech I was. Then there was the picture tube install, at 5 PM (quitting time) 12 miles from the office. When I got back to the office the next day, the boss asked me how I got along with the Bickersons, and I knew exactly why he called them that. (The picture tube was being replaced in a brand-new set because one of them put their boot through the old one.) -- "Nowadays, security guys break the Mac every single day. Every single day, they come out with a total exploit, your machine can be taken over totally. I dare anybody to do that once a month on the Windows machine." -- Bill Gates, in an interview with Newsweek's Steven Levy |
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