1. Does anyone have comments on this model or similar, LG 42" plasma
TV's, have you notice this on your TV sets?

2. Does the EZ SoundRite option real work?

I have a LG HDTV plasma model DU-42PX12X (Purchased from FUTURESHOP
12/26/2005) when the orbiter is on and in the 4:3 mode (pixels) moves
from left to right and down and up. I notice the top of the screen
moves down to far and I get a 1/8 inch then 1/4 inch gray bar at the
top. Then when it goes back up to original starting point the bar goes
away.

I called LG head office in Mississauga Ontario and the service adviser
said this should not be happening and referred me to one of their
service depots. Well the service manager there said he had never heard
of this before and sent a man out to pickup the TV. I gave him the
following information to the Service manager.


UNITECH CONSUMER ELECTRONICS SERVICE

TO: Service Manager September 12, 2006

Could you please fix the follow problems?

1. Picture shifting issue, when orbiter is on.
2. "EZ SoundRite" audio volume level is not consistent.

The problems occurred under the following setups.

Display Modes: 4:3 and in the side by side picture and picture mode.
Inputs signals: DVD, CATV and OTA HDTV

1. Initially when you turn on the Orbiter the picture shifts slightly
to the right and you get a "normal picture". When the orbiter cycle
begins it shifts right right then down creating a gray bar at the
top of the screen (Aprox. 1/8"), next shift down the gray bar
increases to ¼". Shifting to left twice and then up gray bar reduce
to (¼") up again and returns to normal view. The cycle will continue
as long as the orbiter is "On".

I have included some photos to assist you in troubleshooting this
problem.
.... Photo #1, 2, 3 clearly shows picture shifting issue a small grey
bar at the top of the screen when in the 4:3 mode.
.... Photo # 4 shows picture shifting as well, but the gray bar is on
the side "left" of the screen, this is in the "picture and
picture mode".

2. "EZ SoundRite" it doesn't seem to be keeping the audio volume
level consistent when watching commercials. Volume increases when
watching commercials which it shouldn't, while EZ SoundRite on.

If you require any further information you can call me at 905- 279-
9573. Please keep informed on the progress of the repair as I would
like to get the TV back ASAP, thank you.

Sincerely,

Jay


A week later received a call from the manager and told me that he had
showed the TV to a LG representative and was told that is the way this
model worked and was well in the manufactures specifications. I told
the service manager that I went back to Future Shop and examined
several other 42" LG plasmas with the orbiter on none showed this
effect. I could not examine the same model I have because this was last
years model and they only had the newer models. I asked if any of the
sales reps at FS had seen anything like this before, none had and they
told me to that I should contact LG right away.

I asked the service manager about the EZ SoundRite he said that it was
working within spec. I told him I couldn't see the difference between
it on or off. He agrees with me and said that it more of gimmick just
to help sell this TV and I shouldn't expect too much of this option.

Well I thought I would share my experience with you all regarding this
LG product. If anyone has anymore to add about it please let me know.
Could there have been a silent recall ?

Thanks!

Jay

PS: Sorry I wasn't able to post the photos onto the group.