hi, I am owner of M505. during charging over cradle, there was a major
power blackout. After that, M505 could not be powered on and will emit
a slow glow neon glow at the LED. When charging over cradle, the neon
LED indicator will be lit.

I have opened up the palm and nothing was burnt at the board. However I
suspected the Lithium ion battery may have been burnt.

Any advice? Thanks.


Pailface88 gave the below advise from comp.sys.palmtops.pilot:

"Disconnect the battery for a bit and then reconnect it. This will do a
factory reset which is different than a Hard Reset. It has cured prob
lems on my m505 that a Hard Reset would not cure."



I tried this and the m505 managed to start up but then it hanged halfway
during the date and location setup. Then it could not be turned off and
I had to resort to hard reset. After that, it could not be started at all.


After a factory reset, error message saying "Fatal Alert" appears
followed by unit hanging. only thru a hard reset can the m505 be
switched off. After that it can't be switch on again.

Thanks.