"RedOnRed" wrote in message
...
Just wondering if this has happened to anyone else...

Two weeks before our double glazing is due to be installed they've just
told us that they can't actually do it for the price that we signed a
contract for 2 months ago. They're now saying that they need an extra £746
to do the job. The reason being for something that they openly admit to
having not costed up.

Apparently this is a fairly common occurence with double glazing sales.
The company we're dealing claim it's only the second time they've had to
do it.

I have sort legal advice and have been told that they're plainly in breach
of contract, but the installer claims that in their T&C's "the price is
subject to a survey". However, the survey was done at the time of signing
the contract.

Although they're very apollogetic and have offered to refund our deposit -
it's all very annoying and a matter of budgets and principles.

Dunno where you live but if it's near Preston, Lancashire, dump this lot and
go to Sharbeck Windows. They're just a two-man firm who've been in business
since 1978. They're listed in Yellow Pages but they don't actually advertise
anywhere as they don't need to - they get all their work through
word-of-mouth, personal recommendations from their satisfied customers (and
yes, I'm one of them - no affiliation other than that).

John.