"The Family" wrote in message
...
DSE doesn't do warranty repairs for low-value products (ie value less than
about $500). To do so would probably cost more than the product value.

It services the warranty by simply swapping the faulty product for a new
one. Great for customers and makes choosing the el-cheapo DSE brand a
no-brainer over other no-name brands that don't carry the same
peace-of-mind. For example, try getting warranty service at Strathfield
after owning, say, an STB for a couple of months. It's likely to turn
into a saga. As a minimum, you'll be without the box for several weeks
and it's likely to be returned to you, unfixed.

(I understand that DSE notifies its supplier of the number of returns each
month and gets a refund - so the supplier wears most of the pain and
that's as it should be.)
Woolworth's buying power hey?