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Chris Bacon
 
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wrote:
We have had professionals round to look at the floors and they have
agreed that the floors are unsuitable for coverings and cannot believe
the mess Redrow has left our floors in. It is going to cost us approx
£3000 to fix the problems by packing the floor boards. That is all our
savings.


Thinking about it, if the builder won't act, you're
going to have to pay for the work to be done. If you
can get your independent expert to witness, then
you can tell "Redrow" that you will fix it yourself,
and send them the bill, with the threat of action
to recover the money. Sorry, I don't know how the
law might work WRT this in Scotland.