On 29 Sep 2005 10:54:15 -0700, "
wrote:

I know this is O/T but I hope you can bear with me.

Charter Communications (a cable company) has me on their junk
mail list and tells me that they CAN NOT take me off it.
I know that there is someplace that I can write to and be
removed from all junk mail lists but MY point is that Charter
put me on their list so THEY should take me off, if I ask them.

There are Do Not Call lists that (allegedly) have the force of law
behind them, but the US Mail isn't nearly as restrictive. The only
lists for Junk Mail I know of are from the Direct Mail Association
trade group.

They don't have my name on the junk mail, just 'current
resident'.

If it comes to 'Current Resident', chances are that they are renting
a 'complete mailing list of all valid addresses in the area' from a
mailing house. Or they assembled one on their own from Post Office
records (or cribbing from the last rental list).

Either way, they can't delete the record for just one customer, or
it ruins their "complete list". How will they know when you move out,
and someone who might want to be a customer moves in?

The only time I can see them taking an address off the list is for a
non-occupied building - maybe. They have a mailbox at the curb for
the "clubhouse" at one of the Condo HOA's I do work at, since the
building has an assigned address (and the House Power meter for the
streetlights and pool filters).

The box is regularly found stuffed full to overflowing with
"Occupant" Junk Mail that nobody will ever read, to the point where
the door won't close and it all gets moldy. (Needless to say, all
official mail for the Association goes to the Property Management
Company or a rented PO Box.

Have any of you good people taken issue with a company under these
circumstances?

No, I just warm up the ol' crosscut paper shredder, let it crunch
their expensive four-color printing into pretty confetti, remind
myself why I never want to do business with those crooks ever again,
and then get on with my life.

Can I sue them for harassment in small claims court, for instance?

You can try - What are your actual damages? (The judge might give
you a judgment for $10, but you'll waste a LOT of time to get there.)


--
Bruce L. Bergman, Woodland Hills (Los Angeles) CA - Desktop
Electrician for Westend Electric - CA726700
5737 Kanan Rd. #359, Agoura CA 91301 (818) 889-9545
Spamtrapped address: Remove the python and the invalid, and use a net.