Dave D wrote:
"BW" wrote in message
...

Hi all,

I bought a Philips DVP642 DVD player less than an year ago.


So I presume it's still under warranty?


I was kind of afraid because Philips gave only 3month free exchange
warranty and after that a reduced price exchange warranty till 1yr.
However, on advice from people on this newgroup I went to the retailer
and told them the situation. First they said that they will have to ask
Philips to repair it. But when they scanned the device into their
computer system, they said that I could get an exchange. To that I
eagerly agreed


If you aren't experienced in electronics, the likelyhood of repairing the
unit yourself is slim. Even for a tech, DVD players are often not worth the
time and effort due to ever falling prices of new players.


My experience is not too bad in electronics as I have successfully
repaired my TV a few times, audio sytem too, and the latest was my Sony
monitor repair with help from you guys on this newgroup.

There's no configurations or adjustments which serve to restore a faulty
appliance, they are there to set the unit up in the factory, and to
compensate for tolerances when new parts are fitted.


I was referring to the service menu options that can be used via the
remote. But I think in this case it might not have helped.

If you attempt to adjust anything, you won't fix it, you will add another
problem which will need addressing should the original fault be repaired.
The unit should be under warranty, contact the place you bought it from.
Don't be tempted to remove the covers or you may void your warranty.


Dave



Thanks to all who helped with their valuable suggestions.

/KS