Koz wrote:


Time Traveler wrote:



One last thing...welcome to the new American business model where
customers are considered disposable nusances. It's a far cry from the
old notion that a customer might only be worth a $ 3.00 sale today but
was worth $ 30,000 over a lifetime.

Indeed, I'm fond of reminding employees that they may think they are
working for (insert store name) but in reality they are working for me
and the other customers, because if they **** off enough of us they will
be out of a job when the store closes down.


Koz (who has dropped $ 500.00 in gathered purchases and walked out
because Home Depot was out of a $ .23 bolt.)

I hope there was something besides that out of stock bolt which caused
you to reach that decision, Koz. I would have balanced the time I'd
already spent picking out the other stuff against the 5 minutes it would
take me to stop off at an Ace or True Value one the way home and buy
that bolt there.

**********************

I got a quite strong "smell of stupid" at a Staples stationary store
this Monday.

I needed a new ink roller for my adding machine. I went to the service
desk when I got in the store and asked one of the girls, "In which aisle
will I find adding machine ink rollers?".

She said, "Follow me." and took me down an aisle where she stopped and
proudly pulled froma bin a clear plastic bag full of coin rolls, (Paper
tubes.)

I told her again that I wanted an adding machine ink roller and she
said, "Oh!" and took me down another aisle where she pointed to a shelf
full of rolls of adding machine paper tape.

Again I said, "No, no, INK rollers, those little black things full of
the ink that prints the numbers on those paper tapes."

She stared at me blankly and I knew that I had just plumbed the total
depth of her ability to help, so I thanked her and went off and found a
GUY who knew what I was talking about and immediately said, "Aisle 12,
right next to the adding machines". He was spot on.

Jeff

--
Jeffry Wisnia

(W1BSV + Brass Rat '57 EE)

"Truth exists; only falsehood has to be invented."