John wrote:


Any item "should" have a reasonable life expectancy and a civil action in
small claims court might just crystallise their thoughts.

Yep. It took SWMBO nearly 2 years to recover a full refund from Peugeot
when she rejected her *new* 309 that would only start if she parked it
on a slope that was steep enough for her to bump start it! They
initially offered to extend her warranty!!!!!



I'd send them photos but retain possession for future evidence



Good idea


Richard



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Real email address is RJSavage at BIGFOOT dot COM