I did not know HP will swap it out for only $101. We're going to go
that route. Thanks!

Also, can anyone reccomend a good site on preventive maintence on these
printers? Unfortunately, service contracts were allowed to lapse on
these printers and I suspect these printers have been neglected, so I
would be interested in any tips/maintaince we can do (other than the
obvious of installing maintaince kits) to help keep them working well.