"Craven Morehead" wrote in message
...
I've had great success using Estes Co. and horrible experience with R.S.
Andrews. However, the other "posters" are spot on. You can probably fix
this one by clearing the clog yourself.

What happened with R.S. Andrews? I used them a few times and wasn't
especially happy with them either.

Every tech who comes out has his sales hat on-- always trying to upsell you
other services in your house. I had them out on an A/C problem and after the
tech was finished, he sat in his truck for 20 minutes preparing a detailed
written proposal to upgrade my electric wiring (not related to power for the
A/C). He tried to include that write-up time in his bill for the A/C repair.

I told him to stuff it and deduct that time from the bill-- which he
reluctantly did. He said they're required to propose other work. If he was
telling the truth, that's pretty crummy-- especially if they're billing
people for their marketing/write-up time!

Overall, I found their prices are generally on the high side too...

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