"Bob" wrote in message
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"Doug Kanter" wrote in message
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"Ken" wrote in message
news
We have a single handle Moen kitchen faucet with a sprayer hose on the
side of the faucet. Since we bought the house used, I have no
paperwork about the faucet giving model etc.

The diverter valve inside the faucet seems to be sticky and does not
work properly when the sprayer hose is turned on unless we turn the
sprayer on and off several times quickly.

Are there any servicable parts inside the faucet or would just taking
it apart and cleaning help?

I am a novice at such things and don't want to take it apart if it
won't solve the problem.


Do what Jim said, and then call the company. They have an odd habit, at
least based on my experience: They're helpful on the phone and they like
to
send free parts to customers. Really obnoxious.

Could that have anything to do with a "lifetime warrantee"? They seem to
advertise such these days.

Bob

I don't know if the cartridges are under warranty that way, so I can't speak
to that issue. First time I called them, the cartridge was ruined due to
factors related to a crumbling dip tube in my water heater. No fault of
Moen's, in other words. I called to double check the part number before I
went shopping. They insisted on replacing it for free. I told the woman 3
times that this was not their fault, and she kept saying "We just want
customers to be happy".

Really strange.