I think the email thread below says all that needs to be said. Note
the time stamps.

Tom,


Thank you for the email and for the nice compliments regarding our tools.
Sorry to hear about the handle on your brand new plane, it certainly doesn't
sound like something that should have passed inspection.


If you could please email your address to me, I'll simply send you a new
handle, no charge of course. I can get that out right away.


Again, I apologize for the troubles.


Jennifer


-----Original Message-----
From: Tom Banes
Sent: Wednesday, July 20, 2005 5:00 PM
To:
Subject: LN 4 1/2 Plane Question



I've been the happy owner of a couple of LN planes (a scrub plane and a
rabbet plane) for some time, so when WoodCrafter put your 4 1/2 smoother on
sale I went to SWMBO and explained how critical it was that I have one. She
acquiesced, under protest, and that'll cost me a few pairs of lady's shoes.


It arrived late last week, but I was out of town on business and didn't get
it unpacked until yesterday - it was BEAUTIFUL. I popped the iron off,
spent about 1/2 hour honing it to a really nasty edge (that's one step up
from scary sharp), adjusted everything and put it on the plane shelf, ready
for this weekend.


When I put it on the shelf, I kinda went "Huh". On the back of the tote,
just about where the web of your hand would fit, was an angled mark. Taking
it down and looking carefully it became apparent that the tote wood had an
imperfection that had been filled with some kind of filler before
finishing. I have posted pictures at

REMOVED


Two points -


1. The imperfection is glaringly obvious once you look at the right angle.
2. I have no way of telling how deep the imperfection goes and whether this
critical area of the tote will, at some point in the future, split or give
way entirely.


As I said above, I've been a happy and satisfied LN customer and user, but
right now am not real happy with this latest purchase.


How do you suggest I proceed?


Regards.