On Sat, 2 Jul 2005 16:37:59 +0100, "Doctor Evil"
wrote:

Turn up in old scruffy clothes an tool bag full of crap and half rusty cheap
iron tools and instantly you are branded a cowboy. The Brits have not
grasped this yet. The Americans figured this out decades ago.

My fathers plumber keeps his tools in a bucket, is that a good thing
or not?

In the
recent TV prog, Posh Plumbers, the owner had the right idea. The men, and
women, had to look smart at all times, otherwise you were reprimanded, and
the vans clean, looking like new.

Yes, they charge accordingly though, £75/hr IIRC

The van with your name on is also an
advertising board, so must be clean at all times.

A lot of good tradesmen never have to advertise and probably don't
want to, as you're more likely to get a bad customer.

cheers,
Pete.