"DeepDiver" wrote in message
...
"ATP*" wrote in message
...

I figure if Home Depot allows people to buy tools, use and abuse them
and then return them for full credit/cash back, they'll probably be
pretty
liberal with the warranty,

I have to admit, I'm surprised by some of the things I see HD take back on
return. The other day, a customer brought in a set of plastic landscape
lights (the kind you often see alongside driveways). He had them in a heap
of parts and pieces in a plastic garbage bag, along with the
flattened/destroyed box that looked like it had been left in the rain for
a
week and then run over a few times by a car. His reason for returning
them?
"Plastic lights are cheap and they never last long. So I decided to buy
and
install expensive professional metal ones instead." As if he had no idea
what he was getting when he bought the plastic set. Remarkably, the
manager
let him return the remains for a store credit.

I think it's great when a store takes back new items for any reason. Why
not
if it can be returned to inventory? And they certainly should credit the
customer for defective items. But when customers abuse the return policy
like this guy did, it's the rest of us that pay through higher product
prices.

- Michael


I'm proud to say I value myself much higher than did that jackass. What
he so proudly told the world upon returning the lights is that he was worth,
(at least to his own person) no more than he paid for them. Those of us
with a fierce sense of personal pride wouldn't stoop so low, yet I'll gladly
lean over and pick up a lost penny. I've never been so poor that I had to
resort to stealing from others as he did, and I can remember some pretty
lean days.

Harold