Thread: HP 3200m
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Aidan Grey
 
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On Wed, 29 Jun 2005 17:31:16 -0500, jakdedert wrote:

I purchased this a couple of years ago for cheap, replaced the BIOS DIMM for
a few bucks and have been enjoying it and it's sibling (got a package deal)
for a long time. As detailed in the 'Lightning' thread, it's not working
after taking a surge through (I believe) the phone line.

I have the service manual. The error code which comes up is not detailed
within. Actually there are two codes: a '79 Service Error' which, in the
manual necessitates the replacement of the 'formatter board'. That term was
unfamiliar to me, but it appears to be the main CPU board.

The second line of the lcd reads '322 DOWNLOAD_MODEM.O' Nothing concerning
that message appears in the service manual. I've done an engine test, which
was positive; and I've swapped the memory and BIOS DIMMs from the working
unit to no avail.

Is anyone familiar with this specific model? Should I spend another $25
with HP tech support (money well spent the 1st time)?

jak




What you should do at this point is confirm if the formatter board is
damaged or not. As
this problem was caused by a lightning strike, it may well be that the
formatter board has
failed.

Using your service manual, pull the formatter board from the defective
printer, and install
it in the working printer. If the fault follows the formatter board, then
that is proof that the
formatter board is the problem.

If you confirm that the formatter board has failed, you can then decide if
you want to
replace it or not. Go to: http://partsurfer.hp.com. Look up the parts for
your model, and then
search for the formatter board assembly.

There is a good chance that a replacement board from HP will cost you more
that you
originally paid for the printer.

There are some other suppliers of HP parts. Most of them charge less than
HP. Take the
HP part number and do a Web search for it, to confirm what the lowest price
is.


Aidan Grey