"Andy Hall" wrote in message
...
On Mon, 13 Jun 2005 15:57:03 +0100, "Christian McArdle"
wrote:

The law is the law. They can't insist on appliances being fitted by a
club.
If that is their way then they should sell only through that club.

If they didn't sell it direct to you, they have no obligation to offer
any
guarantee at all, so they can do what they like.

If it is dead in the box, it is the retailer that is liable, not the
manufacturer, unless the manufacturer voluntarily decides to offer a
guarantee, which may be more restrictive than the statutory rights you
have
with the retailer and may include restrictions on who fits it.

Of course, most manufacturers offer relatively unrestrictive guarantees,
as
otherwise the retailers would get very annoyed at having to deal with all
the issues and may delist the products in question.

Christian.


I think that that depends, Christian.

If the product was sold through a "trade" source (e.g. a heating
merchant) not as a consumer sale, then they may well have a clause in
their Ts and Cs that it is explicitly not a consumer transaction.
Then, AIUI, the consumer legislation does not apply.

That is nonsense. If they sell to the general public then it is not trade.
If they want trade only they only sell to the trade and vet the customers to
sell to.