Upscale wrote:


Have you ever asked to look at something that is behind glass or in the
back room on a shelf? I have several times when I've visited Lee Valley
Tool stores in Toronto and I've always been accommodated. Admittedly, the
only time I visit one of their stores instead of using the mail order is
when I'm buying a large amount of stuff or spending $300 or more. So, they
might be granting my request only after seeing the list of stuff I'm
buying, but I've never had any argument when I want to physically examine
something.

No, I haven't and I have no doubt they'd accomodate such requests. But
you do have to wait your turn for a clerk so I wait until I'm ready to make
my order before seeing the actual stuff I'm considering. That I've never
yet turned down anything I've written on the order form is both a tribute
to LV's quality and my lust for their stuff. :-)

--
Cheers,
Rob