DIYbanter - View Single Post

wrote:
Anyway, I got another letter from Wells Fargo several weeks ago asking
for 2005 proof of insurance. My agent faxed the material over but
again Well Fargo says it was not received. I called Wells Fargo
customer service and now they say they cannot make outgoing calls to
deal directly with my agent. AAAAHHHH!!!!

I suggest you write a diplomatically worded letter summarizing your
experience to the address below.

Mark C. Oman
Executive Vice President, Home and Consumer Finance
Wells Fargo
420 Montgomery Street
San Francisco, CA 94104

Seems to me that the executive staff would be interested that their CS
agents can't make outgoing calls!