"NotGonnaTakeIt" wrote in message

I don't feel it's so much a case of an uninformed consumer as it is
outright fraud on the part of one or more parties.


I don't doubt you had a serious problem, but I really doubt that it is
fraud. Mannington is far to big a company to risk intentionally putting
defective product into the marketplace to save a thousand bucks in scrap.
Can defective product reach the consumer? Sure, especially if the warping
occurred after the material was packaged. If may have been defective and
not noticed (wood moves very slowly), stored under improper conditions
(excessive heat or moisture). I'd tread rather lightly and carefully before
publicly accusing any business of fraud. You want these people in a position
to want to help you and make good on bad products, not to be in a position
to have to defend themselves against a potential libel situation.

You'd be amazed at how a good (but firm) attitude helps get problems solved.