"Edwin Pawlowski" wrote in
:

In one case, we made parts for air conditioners. After year one, the
customer expected a 10% price decrease and we were able to do it as we
came up with better methods and efficiencies. In years 2 and 3 they
took longer to pay. Much longer.
In year 4, they wanted a 25% decrease plus a 6% rebate for the
previous year. that is when we walked. The company that took over
the business from us lost their ass and almost shut down. By year 5
the customer moved their operation to Mexico.

In another industry that we supply, we wanted to increase prices 5% to
cover increased raw material cost. One of our competitors responded
by offering the same customers a new lower price, less than our
original price. They took the business away. They went bankrupt and
were sold.


I've seen that too. There is tremendous power in knowing when to, and
being able to, say 'no'.

And mumble kma as you walk out through the parking lot.

Patriarch
"Without vision, the people perish." (Proverbs 29:18)