hi group,

I have two 32 inch VTEL teleconfering TVs. This is basically a Sony
Trinitron (KV-32S22, made in 1998).
(got this information from the label on the back). The TVs come with
Sony RM-Y135A remote.

The problem is that the remote works only when it is very close to the
TV (6 inches). I bought 2 universal
remotes and had the same problem which leads me to think the problem is
on the TV side.

has anyone come across something like this? Any inputs are greatly
appreciated.

Thanks.