On Tue, 20 Apr 2004 13:36:36 +0100, Andy P wrote:




No problem with refunds except for the queuing, which really bugs me.
Why should I have to wait an age to have a problem that is not my fault
resolved? I don't mind if I'm returning something just because I want to.

Andy

Ask them for something for your trouble.

At B&Q it often results in a voucher for about 10% of the value of the
product if you ask.




..andy

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