McFeelys is doing you a favor. Your beef is with UPS, not the shipper.

Actually I believe if the packaging had been better it would have never
happened in the first place...so part of my beef is with McFeely's.

IMO, you are being a crybaby over something that happens on a regular
basis with UPS, USPS, FedEx, etc.

That's funny, I receive on average about 5-10 boxes a week at my home,
mostly for my SWMBO's business from all of the above shippers. In the past
three years, let's see 5 boxes a week times 52 weeks times 36 months. Holy
****... that's over 9000 packages and this is my first problem with
something "coming out of a box". Yeah...I do think it was the way it was
packaged and McFeely's was the one who packed it.

CW2 Ken Gunter

CH-47D Instructor Pilot &
Woodworker


http://www.ch47.org


"Edwin Pawlowski" wrote in message
om...

"helo-pilot" wrote in message
...
Last week I ordered about 10 things from McFeely's. The box arrived
about four days later via UPS but had visible damage to the box itself
(hole gouged in the side). I opened it up and took an inventory and
noticed 4 items were missing. Proceeded to call customer service and
tell them what was missing and requested they resend the missing items.
They then told me they would send an UPS person to my house to "verify
the damage" in 8-10 days. I feel that they are just calling me a big fat
liar wanting to verify the damage and all. For someone that has gone
through this before, is this a normal practice? Should I be complaining
a little more? It's like 10 dollars in product...give me a break.

THANKS ALL!!!!

McFeelys is doing you a favor. Your beef is with UPS, not the shipper.
They could just tell you to call UPS and work it out yourself.

Are they calling you a liar? No, UPS wants to see the damage if they are
paying a claim. They have that right. What makes you so special that they
should trust you and not everyone else that makes a claim for damage or
missing product? It will cost more to verify the claim that to pay it,
but it is how they keep fraud to a minimum.

IMO, you are being a crybaby over something that happens on a regular
basis with UPS, USPS, FedEx, etc. **** Happens---deal with it. You are
getting good customer service from McFeelys. Appreciate it.