On Wed, 23 Mar 2005 20:01:45 -0000, "RedOnRed" wrote:


You most likely wouldn't get your £20 back. You'd get it repaired under
warranty. Unless of course you took them to a small claims court to prove
your point. In which case you could be a lot more down then £20 if you loss
the case.

Talking to the manager in the local Aldi about their returns
procedures.

He said that if you returned an item that they still stocked they'd
offer the option to replace it or receive a refund. If it were out of
stock they'd refund the purchase price (If you had the receipt),
otherwise they'd refund the price it was last sold at. However, high
priced items such as computers may be sent for repair, at the managers
discretion.

However, he said that Aldi had major problems with people buying
things like digital cameras, returning them just before the warranty
expires claiming that they'd gone faulty. Often the items were No
fault found. The people would then re-buy the same item (Often
cheaper) a few weeks later.

s