A friend ordered a replacement cutlery basket, and later, some wheels for
his Hoptpoint dishwasher. The basket was bad enough for £20 (ish, I forget
now, but it was silly prices!).
But the wheels were....wait for it...£40 for a set of plastic wheels for the
top and bottom basket. PLUS - £5 for "special packaging and handling" (a
bubble envelope arrived with an 88p frank on it).

Rightly, they wrote and questioned the prices - basically, it seems like the
excuse is that everything is about £40 and postage is always about £5
("representing exceptional value blah blah insert standard paragraph here")

SO....not wanting to get caught out like this when it comes to repairing MY
appliances, is there a good "factor" of replacement "grey market", similar,
or even genuine parts, that are priced a little more realistically?