"L Reid" wrote in message
. uk...
...All my
experiences with the Dixons group lead me to believe they'll try and
ignore
your rights as a customer,

In this case, what rights? The product was suitable for the purpose for
which it was sold, as a kitchen freezer, even if that was not the purpose
for which it was bought. The supplier has already exceeded their legal duty
by agreeing to accept the product back, less a handling fee.

Colin Bignell